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XCD Ceiling Projector Drop Mount

Name: XCD Ceiling Projector Drop Mount
Brand: XCD
SKU: AU-cb587ab0-0973-4e8e-914d-7f1bee454b8e
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 1 de julio de 2024ID de Retiro: cb587ab0-0973-4e8e-914d-7f1bee454b8eCategoría: Productos de ConsumoPaís: Australia

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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The mount does not contain a secondary locking mechanism. The adjustable arm may fall from the mount if the mount is adjusted with the projector attached.

Descripción del Producto e Identificación

Reason / Defects: The mount does not contain a secondary locking mechanism. The adjustable arm may fall from the mount if the mount is adjusted with the projector attached. Hazards: There is a risk of serious injury if the adjustable arm falls from the ceiling mount with the projector attached. What to do: Consumers must not attempt to adjust the length of the projector mount by releasing its locking mechanism, without first removing the attached projector. Consumers should contact JB Hi-Fi by calling 1300 524 266 (Mon-Fri 8am to 7pm, Sat 9am to 5pm, AEST) or by sending an email to homeservices@jbhifi.com.au, to arrange installation of a replacement projector mount (at no cost to the consumer).

Productos Afectados

XCD metal ceiling projector drop mount Model: XCDPROM1

Additional Source Details

Field	Value
Guid › #text	cb587ab0-0973-4e8e-914d-7f1bee454b8e
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/xcd-ceiling-projector-drop-mount
Pub Date	Mon, 01 Jul 2024 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/XCD%20Ceiling%20Projector%20Mount.png?itok=VGCYQCUr

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought XCD Ceiling Projector Drop Mount?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Nivel de RiesgoHome electrical appliances
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: XCD Ceiling Projector Drop Mount

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https://therecallfile.com/es/recalls/xcd-ceiling-projector-drop-mount/AU-cb587ab0-0973-4e8e-914d-7f1bee454b8e

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