woom bikes USA Recalls Children's Helmets Due to Risk of Head Injury (Recall Alert)
USwoom bikes USA Recalls Children's Helmets Due to Risk of Head Injury (Recall Alert)
Recalling Firm: Aurorasports Ltd., of China
Motivo del Retiro / Peligro
TranslatedThe recalled helmets do not meet the federal safety standard, posing a risk of head injury.
Descripción del Producto e Identificación
TranslatedThis recall involves woom bikes USA children's helmets. The recalled helmets were sold in blue, green, purple, red and yellow and in size S (for small size). Woom is printed on both sides of the helmets and the size "S" appears on the back of the helmet. Only the small-sized helmets are included in this recall.
Productos Afectados
TranslatedChildren's helmets
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/woom-bikes-USA-Recalls-Childrens-Helmets-Due-to-Risk-of-Head-Injury-Recall-Alert |
| Title | woom bikes USA Recalls Children's Helmets Due to Risk of Head Injury (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-13648PM.png |
| Images › 1 › Caption | Recalled woom bikes USA children’s helmet |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-13655PM.png |
| Images › 2 › Caption | S appears on the back of the recalled helmet |
| Hazards › Name | The recalled helmets do not meet the federal safety standard, posing a risk of head injury. |
| Injuries › Name | None reported. |
| Products › Name | Children's helmets |
| Products › Number Of Units | About 1,900 |
| Recall I D | 8883 |
| Remedies › Name | Consumers should immediately stop using the recalled helmets and contact woom bikes USA for instructions on how to receive a full refund. woom bikes USA is contacting all purchasers directly. |
| Importers › Name | woom bikes USA, of Austin, Texas |
| Retailers › Name | Online at us.woombikes.com and Amazon.com, and through BikeShopGirl in Colorado and The Family Bike Collective in California from December 2018 through July 2019 for about $70. |
| Recall Date | 2020-08-21T00:00:00 |
| Description | This recall involves woom bikes USA children's helmets. The recalled helmets were sold in blue, green, purple, red and yellow and in size S (for small size). Woom is printed on both sides of the helmets and the size "S" appears on the back of the helmet. Only the small-sized helmets are included in this recall. |
| Recall Number | 20770 |
| Manufacturers › Name | Aurorasports Ltd., of China |
| Remedy Options › Option | Refund |
| Consumer Contact | woom bikes USA toll-free at 855-966-6872 from 9 a.m. to 5 p.m. CT Monday through Friday, via email at safehelmet@woombikes.com or online at https://us.woombikes.com/ and click on Safety and Recalls at the bottom of the page for more information. |
| Last Publish Date | 2020-08-21T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought woom bikes USA Recalls Children's Helmets Due to Risk of Head Injury (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableAurorasports Ltd., of China
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🚨 SAFETY ALERT: Aurorasports Ltd., of China - woom bikes USA Recalls Children's Helmets Due to Risk of Head Injury (Recall Alert) Check if your household is affected: https://therecallfile.com/es/recalls/woom-bikes-usa-recalls-children-s-helmets-due-to-risk-of-head-injury-r/CPSC-20770
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