CPSCGeneral Alert

Woolite Delicates Detergent Recalled by Reckitt Due to Risk of Exposure to Bacteria; Sold Exclusively on Amazon.com

Publicado: 20 de marzo de 2025ID de Retiro: 25189Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The recalled products can contain Pseudomonas species bacteria, including Pseudomonas oleovorans, an environmental organism found widely in soil and water. People with weakened immune systems or external medical devices who are exposed to the bacteria face a risk of serious infection that may require medical treatment. The bacteria can enter the body through the eyes or through a break in the skin. People with healthy immune systems are usually not affected by the bacteria.

Descripción del Producto e Identificación

This recall involves 50-fluid-ounce bottles of Woolite Delicates detergent (SKU 62338-72724) with lot codes S24364, S24365 and S24366, sold exclusively on Amazon.com. The lot code is printed at the top of the back of the bottle. The bottles are white with a light pink label and cap.

Productos Afectados

Woolite Delicates detergent in 50-fluid-ounce bottles

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2025/Woolite-Delicates-Detergent-Recalled-by-Reckitt-Due-to-Risk-of-Exposure-to-Bacteria-Sold-Exclusively-on-Amazon-com
TitleWoolite Delicates Detergent Recalled by Reckitt Due to Risk of Exposure to Bacteria; Sold Exclusively on Amazon.com
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Woolite-Delicates-1.jpg
Images › 1 › CaptionRecalled Woolite Delicates detergent, 50 fluid ounces
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Woolite-Delicates-2.png
Images › 2 › CaptionRecalled Woolite Delicates detergent, 50 fluid ounces and location of lot code and SKU
Hazards › NameThe recalled products can contain Pseudomonas species bacteria, including Pseudomonas oleovorans, an environmental organism found widely in soil and water. People with weakened immune systems or external medical devices who are exposed to the bacteria face a risk of serious infection that may require medical treatment. The bacteria can enter the body through the eyes or through a break in the skin. People with healthy immune systems are usually not affected by the bacteria.
Injuries › NameNone reported
Products › NameWoolite Delicates detergent in 50-fluid-ounce bottles
Products › Number Of UnitsAbout 16,200
Recall I D10207
Remedies › NameConsumers should immediately stop using the recalled Woolite Delicates detergent with lot codes S24364, S24365 and S24366 and contact Reckitt for a full refund. To receive a refund, consumers should write their name and "Recalled" in permanent marker on the back of the product, then take a photo with the UPC and lot code visible, and email the photo to ConsumerCare_USA@reckitt.com. Once consumers receive their refund, they should dispose of the product by closing the bottle tightly and placing it in household trash. Do not empty the product prior to disposal. Do not attempt to recycle the product bottle.
Retailers › NameSold exclusively on Amazon.com in January 2025 for between $14 and $17.
Recall Date2025-03-20T00:00:00
DescriptionThis recall involves 50-fluid-ounce bottles of Woolite Delicates detergent (SKU 62338-72724) with lot codes S24364, S24365 and S24366, sold exclusively on Amazon.com. The lot code is printed at the top of the back of the bottle. The bottles are white with a light pink label and cap.
Product U P Cs › U P C062338727240
Recall Number25189
Manufacturers › NameReckitt Benckiser LLC, of Parsippany, New Jersey
Remedy Options › OptionRefund
Consumer ContactReckitt at 800-228-4722 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at ConsumerCare_USA@reckitt.com, or online at https://www.woolite.us/Voluntary-Recall/ or at https://www.woolite.us/ and click on “Voluntary Recall” at the top of the page for more information.
Last Publish Date2025-03-20T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Woolite Delicates Detergent Recalled by Reckitt Due to Risk of Exposure to Bacteria; Sold Exclusively on Amazon.com?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableReckitt Benckiser LLC, of Parsippany, New Jersey
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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