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Australia ProductsGames and puzzles

Wooden Alphabet Puzzle and Number Puzzle

Publicado: 13 de enero de 2021ID de Retiro: 81696e14-06e9-43bc-8c59-34560d4dc03aCategoría: Productos de ConsumoPaís: Australia
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Motivo del Retiro / Peligro

The products do not comply with the requirements of the mandatory standard 'Consumer Protection Notice No. 14 of 2003 — Consumer Product Safety Standard: Toys for children up to an including 36 months of age'. The alphabet puzzle letters f, i, j, l, r ,s and the number puzzle symbol for minus (-) are small parts and are not suitable for children under 36 months of age.

Descripción del Producto e Identificación

Reason / Defects: The products do not comply with the requirements of the mandatory standard 'Consumer Protection Notice No. 14 of 2003 — Consumer Product Safety Standard: Toys for children up to an including 36 months of age'. The alphabet puzzle letters f, i, j, l, r ,s and the number puzzle symbol for minus (-) are small parts and are not suitable for children under 36 months of age. Hazards: The products may pose a choking or suffocation hazard for young children, which can lead to severe injury or death. What to do: Consumers who purchased these puzzles should immediately stop using the products and return the products to the place of purchase for a full refund. For further information, consumers can contact their retailer or Home Spot by phone 02 9604 0081 or emailing sales@lylachomeware.com.au

Productos Afectados

Wooden alphabet puzzle and wooden number puzzle The products are supplied in plastic shrink wrapped and are labelled with the following codes: Item No: K060363 Barcode: 6921866060363

Additional Source Details

FieldValue
Guid › #text81696e14-06e9-43bc-8c59-34560d4dc03a
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/wooden-alphabet-puzzle-and-number-puzzle
Pub DateWed, 13 Jan 2021 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Wooden%20Number%20Puzzle.jpg?itok=PtZ5izkb

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Wooden Alphabet Puzzle and Number Puzzle?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de RiesgoGames and puzzles
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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