CPSCGeneral Alert

West Elm Recalls Table Lamps Due to Shock Hazard

Publicado: 4 de diciembre de 2017ID de Retiro: 18052Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The electrical wire that runs through the lamps can be cut or fray by the lamp's adjustable joint, posing a risk of electric shock to consumers.

Descripción del Producto e Identificación

This recall involves West Elm's Industrial Task table lamps. The metal lamps have an on/off switch and an adjustable arm that locks at two angles. The head of the lamp has a tension that allows it to swivel to direct light. Some models have a USB port in the base. The lamps were sold in various colors and are about 33 inches tall and measure about 7 inches in diameter at the base. West Elm, the SKU# and the date of manufacture in Letter/YYYY format are printed on a sticker on the underside of the base. Dates of manufacture for the non-USB modes are C/2014 and later. All lamps with a USB port in the base are included in this recall. The SKU numbers for the recalled lamps are the following: SKU Description 3967424 Industrial Task Lamp Workspace Antique Bronze 9353603 New Industrial Task Lamp USB Black/Antique Brass 9353645 New Industrial Task Lamp USB Polished Nickel 4638800 New Industrial Task Lamp:USB:Teal 4639352 New Industrial Task Lamp:USB:White 4639329 New Industrial Task Lamp:USB:Antique Brass 830703 LED New Industrial Task Lamp: Polished Nickel 830760 LED New Industrial Task Lamp: White 1127851 New Industrial Task Lamp: Antique Brass:LED:Antique Brass 1128008 New Industrial Task Lamp Black/Antique Brass:LED:Black/Antique Bras 6379200 New Industrial Task Lamp:Teal 1219963 New Industrial Task Lamp Black:CFL:Black 8170136 New Industrial Task Lamp:Plaster 1127778 Non CFL New Industrial Task Lamp:Antique Brass 1128040 Non CFL New Industrial Task Lamp:Black/Antique Brass 1128255 Non CFL New Industrial Task Lamp:Evergreen 1128289 CFL New Industrial Task Lamp:Evergreen 830737 CFL New Industrial Task Lamp Turmeric

Productos Afectados

Table lamps

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2018/West-Elm-Recalls-Table-Lamps-Due-to-Shock-Hazard
TitleWest Elm Recalls Table Lamps Due to Shock Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/pic1_9.jpg
Images › 1 › CaptionRecalled West Elm Industrial Task Table Lamp
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/pic2_7.jpg
Images › 2 › CaptionRecalled West Elm Industrial Task Lamp with USB Port
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/pic3_7.jpg
Images › 3 › CaptionRecalled Industrial Task Lamp with USB Port Detail
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/pic4_0.png
Images › 4 › CaptionRecalled West Elm Industrial Task table lamps
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/pic5_2.jpg
Images › 5 › CaptionWest Elm, the SKU# and the date of manufacture in Letter/YYYY format are printed on a sticker on the underside of the base.
Hazards › NameThe electrical wire that runs through the lamps can be cut or fray by the lamp's adjustable joint, posing a risk of electric shock to consumers.
Injuries › NameThe firm has received 24 reports of the lamps shorting, sparking or getting hot. There have been no reports of injuries.
Products › NameTable lamps
Products › Number Of UnitsAbout 43,000
Recall I D8197
Remedies › NameConsumers should immediately stop using the recalled lamps and return them to West Elm for a full refund, including return shipping.
Importers › NameWest Elm, a division of Williams-Sonoma, Inc., of San Francisco, Calif.
Retailers › NameWest Elm stores nationwide, West Elm's catalog and online at www.westelm.com from June 2014 through October 2017 for about $130 for the lamp with a USB and for between $80 and $100 for the lamp without a USB.
Recall Date2017-12-04T00:00:00
DescriptionThis recall involves West Elm's Industrial Task table lamps. The metal lamps have an on/off switch and an adjustable arm that locks at two angles. The head of the lamp has a tension that allows it to swivel to direct light. Some models have a USB port in the base. The lamps were sold in various colors and are about 33 inches tall and measure about 7 inches in diameter at the base. West Elm, the SKU# and the date of manufacture in Letter/YYYY format are printed on a sticker on the underside of the base. Dates of manufacture for the non-USB modes are C/2014 and later. All lamps with a USB port in the base are included in this recall. The SKU numbers for the recalled lamps are the following: SKU Description 3967424 Industrial Task Lamp Workspace Antique Bronze 9353603 New Industrial Task Lamp USB Black/Antique Brass 9353645 New Industrial Task Lamp USB Polished Nickel 4638800 New Industrial Task Lamp:USB:Teal 4639352 New Industrial Task Lamp:USB:White 4639329 New Industrial Task Lamp:USB:Antique Brass 830703 LED New Industrial Task Lamp: Polished Nickel 830760 LED New Industrial Task Lamp: White 1127851 New Industrial Task Lamp: Antique Brass:LED:Antique Brass 1128008 New Industrial Task Lamp Black/Antique Brass:LED:Black/Antique Bras 6379200 New Industrial Task Lamp:Teal 1219963 New Industrial Task Lamp Black:CFL:Black 8170136 New Industrial Task Lamp:Plaster 1127778 Non CFL New Industrial Task Lamp:Antique Brass 1128040 Non CFL New Industrial Task Lamp:Black/Antique Brass 1128255 Non CFL New Industrial Task Lamp:Evergreen 1128289 CFL New Industrial Task Lamp:Evergreen 830737 CFL New Industrial Task Lamp Turmeric
Recall Number18052
Remedy Options › OptionRefund
Consumer ContactWest Elm toll-free at 866-577-9276 from 7 a.m. to midnight ET every day, or online at www.westelm.com and click on Safety Recalls at the bottom of the page for more information.
Last Publish Date2017-12-04T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought West Elm Recalls Table Lamps Due to Shock Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

    Recall Hazard Severity
    Caution (Class III)
    Alerta Oficial de la Agencia

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