Watkins Manufacturing Recalls Hydromassage Rotary Jets in Highlife Collection Spas Due to Entanglement and Drowning Hazards
USWatkins Manufacturing Recalls Hydromassage Rotary Jets in Highlife Collection Spas Due to Entanglement and Drowning Hazards
Motivo del Retiro / Peligro
TranslatedThe hydromassage rotary jets can create a suction force that allows the user's hair to be entangled, submerging their head underwater, posing entanglement and drowning hazards to the user.
Descripción del Producto e Identificación
TranslatedThis recall involves Hydromassage rotary jets (6 fin) in Highlife Collection spas and also sold as replacement parts. There are eight models included in this collection: Grandee, Envoy, Vanguard, Aria, Prodigy, Sovereign, Jetsetter and Jetsetter LX. The recalled jets are found in model year 2023, 2024 and 2025 Highlife Collection spas.
Productos Afectados
TranslatedHydromassage Rotary Jet (6 fin) in Highlife Collection spas
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2026/Watkins-Manufacturing-Recalls-Hydromassage-Rotary-Jets-in-Highlife-Collection-Spas-Due-to-Entanglement-and-Drowning-Hazards |
| Title | Watkins Manufacturing Recalls Hydromassage Rotary Jets in Highlife Collection Spas Due to Entanglement and Drowning Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_157.png |
| Images › 1 › Caption | Recalled Highlife Spa Collection |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2_124.png |
| Images › 2 › Caption | Location of the serial number on the Highlife Collection spas |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Picture3_90.png |
| Images › 3 › Caption | Recalled Hydromassage rotary jet with 6 fins |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Picture4_62.png |
| Images › 4 › Caption | The recalled jets have a red circle around them |
| Hazards › Name | The hydromassage rotary jets can create a suction force that allows the user's hair to be entangled, submerging their head underwater, posing entanglement and drowning hazards to the user. |
| Injuries › Name | The firm has received one report of a consumer whose hair was entangled in the jets. No injuries have been reported. |
| Products › Name | Hydromassage Rotary Jet (6 fin) in Highlife Collection spas |
| Products › Number Of Units | About 32,900 units (In addition, about 853 were sold in Canada) |
| Recall I D | 10616 |
| Remedies › Name | Consumers should immediately stop using the recalled jets and go to the firm's website http://www.hotspring.com/recalls to determine if their spa has them. If it is determined that the spa has the recalled parts, contact the firm to obtain instructions and a video that demonstrates how to turn the recalled jets off and how to install free replacement jet inserts in your spa. Consumers will need the serial number located on the front of the spa to make the determination. |
| Importers › Name | Jet Importer: Watkins Manufacturing Corporation, of Vista, California |
| Retailers › Name | Independent pool and spa dealers nationwide from October 2022 through September 2025 for between $16,000 and $24,000 (spas) and between $18 and $35 (replacement parts). |
| Recall Date | 2026-02-12T00:00:00 |
| Description | This recall involves Hydromassage rotary jets (6 fin) in Highlife Collection spas and also sold as replacement parts. There are eight models included in this collection: Grandee, Envoy, Vanguard, Aria, Prodigy, Sovereign, Jetsetter and Jetsetter LX. The recalled jets are found in model year 2023, 2024 and 2025 Highlife Collection spas. |
| Recall Number | 26268 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/hydromassage-rotary-jets-recalled-due-potential-entrapment-and-drowning-hazards |
| Consumer Contact | Watkins Wellness toll-free at 888-450-5748 from 8 a.m. to 5 p.m. ET, Monday through Friday, email at jetrecall@watkinsmfg.com or online at http://www.hotspring.com/recalls or http://www.hotspring.com and click on "Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2026-02-13T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Watkins Manufacturing Recalls Hydromassage Rotary Jets in Highlife Collection Spas Due to Entanglement and Drowning H...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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