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Wacker Neuson BP1000 Battery

Publicado: 2 de julio de 2024ID de Retiro: a5632277-e3dc-465f-aa29-ebe5bf82bcd9Categoría: Productos de ConsumoPaís: Australia
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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The battery management system can malfunction and the battery can overheat.

Descripción del Producto e Identificación

Reason / Defects: The battery management system can malfunction and the battery can overheat. Hazards: There is a risk of serious burn injuries and/or property damage if the battery overheats and catches fire. What to do: Consumers should stop using affected BP1000 batteries immediately. Contact Wacker Neuson on inquiries.au@wackerneuson.com or by phone on 03 9549 0000 to arrange for a replacement BOB14 battery or for more information. Consumers will have to return affected BP1000 batteries to the place of purchase to exchange for a BOB14 battery. The BOB14 replacement battery has a higher specification and an optimised battery management system.

Productos Afectados

Interchangeable BP1000 battery designed for multiple Wacker Neuson machines with: branded ‘Wacker Neuson’ carry handle light grey in colour

Additional Source Details

FieldValue
Guid › #texta5632277-e3dc-465f-aa29-ebe5bf82bcd9
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/wacker-neuson-bp1000-battery
Pub DateTue, 02 Jul 2024 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Wacker%20Neuson%20BP1000%20Battery%20-%20front%20view.png?itok=zdp7ze5a

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Wacker Neuson BP1000 Battery?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de Riesgo["Lithium-ion batteries","Power supply and storage","Tools and machinery"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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