Victrola Recalls Bluetooth Record Players Due to Fire Hazard
USVictrola Recalls Bluetooth Record Players Due to Fire Hazard
Motivo del Retiro / Peligro
TranslatedThe recalled record players can overheat, posing a fire hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves the model number VTA-240B-ESP Wood Metropolitan Bluetooth Record Player with 3-Speed Turntable. The unit is approximately 6.5 inches high, 14.5 inches wide, and 15.5 inches deep and weighs about 12 pounds. The unit has three black control knobs with brass accents on the front panel and the word "Victrola" written in gold lettering on the inside of top cover. Recalled units are Espresso color and were manufactured in September 2021. A white label on the back shows the words "Model: VTA-240B." A second white label on the back of recalled units shows the words "Production Date: 09/2021."
Productos Afectados
TranslatedWood Metropolitan Bluetooth Record Players with 3-Speed Turntables
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Victrola-Recalls-Bluetooth-Record-Players-Due-to-Fire-Hazard |
| Title | Victrola Recalls Bluetooth Record Players Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/bluetooth-player.png |
| Images › 1 › Caption | Recalled VTA-240B-ESP Wood Metropolitan Bluetooth Record Player with 3-Speed Turntable |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/bluetooth-date-code.png |
| Images › 2 › Caption | Label showing the 09/2021 date code on the back of the recalled VTA-240B-ESP Wood Metropolitan Bluetooth Record Player with 3-Speed Turntable |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/bluetooth-model-no.png |
| Images › 3 › Caption | Label showing the VTA-240B model number on the back of 09/2021 date code on the back of the recalled VTA-240B-ESP Wood Metropolitan Bluetooth Record Player with 3-Speed Turntable |
| Hazards › Name | The recalled record players can overheat, posing a fire hazard. |
| Injuries › Name | The firm has received six reports of the units overheating or catching on fire, including one minor injury and one report of minor property damage. |
| Products › Name | Wood Metropolitan Bluetooth Record Players with 3-Speed Turntables |
| Products › Number Of Units | About 5,700 |
| Recall I D | 9660 |
| Remedies › Name | Consumers should immediately unplug and stop using the recalled record players and contact Victrola to receive a free replacement. Consumers should keep the recalled record players until successfully registering for the recall, at which time the firm will provide consumers with disposal instructions. |
| Importers › Name | Innovative Technology Electronics LLC, dba Victrola of Denver, Colorado |
| Retailers › Name | Online at Amazon.com, Victrola.com, Macys.com and other websites from December 2021 through April 2023 for between $100 and $200. |
| Recall Date | 2023-06-29T00:00:00 |
| Description | This recall involves the model number VTA-240B-ESP Wood Metropolitan Bluetooth Record Player with 3-Speed Turntable. The unit is approximately 6.5 inches high, 14.5 inches wide, and 15.5 inches deep and weighs about 12 pounds. The unit has three black control knobs with brass accents on the front panel and the word "Victrola" written in gold lettering on the inside of top cover. Recalled units are Espresso color and were manufactured in September 2021. A white label on the back shows the words "Model: VTA-240B." A second white label on the back of recalled units shows the words "Production Date: 09/2021." |
| Recall Number | 23235 |
| Remedy Options › Option | Replace |
| Consumer Contact | Victrola toll-free at 877-483-2497 from Monday through Friday from 9 a.m. to 5 p.m. ET, email at recall@victrola.com or online at www.victrola.com and navigate to "Recall" on the home page or directly at https://victrola.com/pages/recall for more information. |
| Last Publish Date | 2023-06-29T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Victrola Recalls Bluetooth Record Players Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Victrola Recalls Bluetooth Record Players Due to Fire Hazard Check if your household is affected: https://therecallfile.com/es/recalls/victrola-recalls-bluetooth-record-players-due-to-fire-hazard/CPSC-23235
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