Vernier Science Education Recalls "Go Direct" Charge Stations Due to Burn Hazard
USVernier Science Education Recalls "Go Direct" Charge Stations Due to Burn Hazard
Motivo del Retiro / Peligro
TranslatedThe recalled charge station can overheat, posing a burn hazard to consumers.
Descripción del Producto e Identificación
TranslatedThis recall involves the Vernier Go Direct Charge Station, which supports the Go Direct line of wireless sensors containing rechargeable batteries. The Vernier Go Direct sensors are widely used in educational settings by teachers and students to conduct a variety of science experiments, including collecting data on temperature measurements, O2 levels, CO2 levels, pH values, and more. The Vernier Go Direct Charge Stations can charge up to 16 Vernier Go Direct sensors at the same time - 8 via USB and 8 via Go Direct wand-style sensor ports. The product is marked as "Go Direct® Charging Station" and can be identified by the order code GDX-CRG and model number GDXCRG2617R1, found on a label located at the bottom of the Charge Station. This product may have been purchased individually or as a part of a Teacher Pack of sensors with order codes GDX-TMP-TP or GDX-PH-TP.
Productos Afectados
TranslatedVernier Go Direct® Charge Stations
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Vernier-Science-Education-Recalls-Go-Direct-Charge-Stations-Due-to-Burn-Hazard |
| Title | Vernier Science Education Recalls "Go Direct" Charge Stations Due to Burn Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recalled Vernier Go Direct Charge Stations.png |
| Images › 1 › Caption | Recalled Vernier Go Direct Charge Station |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Label located at the bottom of the Charge Station.png |
| Images › 2 › Caption | Label located at the bottom of the charge ctation |
| Hazards › Name | The recalled charge station can overheat, posing a burn hazard to consumers. |
| Injuries › Name | The firm has received two reports of the chargers overheating. No injuries have been reported. |
| Products › Name | Vernier Go Direct® Charge Stations |
| Products › Number Of Units | About 15,000 |
| Recall I D | 9869 |
| Remedies › Name | Consumers should immediately stop using the Vernier Go Direct Charge Station, and contact Vernier to receive instructions on how to return their charge station for a free repair. Vernier is contacting all known purchasers directly. |
| Importers › Name | Vernier Science Education, of Beaverton, Oregon |
| Retailers › Name | Online at Vernier.com, www.fishersci.com, www.flinnsci.com, and www.us.vwr.com from November 2017 through December 2023 for between $90 and $930, depending on whether it was purchased individually or as part of a Teacher Pack. |
| Recall Date | 2024-02-29T00:00:00 |
| Description | This recall involves the Vernier Go Direct Charge Station, which supports the Go Direct line of wireless sensors containing rechargeable batteries. The Vernier Go Direct sensors are widely used in educational settings by teachers and students to conduct a variety of science experiments, including collecting data on temperature measurements, O2 levels, CO2 levels, pH values, and more. The Vernier Go Direct Charge Stations can charge up to 16 Vernier Go Direct sensors at the same time - 8 via USB and 8 via Go Direct wand-style sensor ports. The product is marked as "Go Direct® Charging Station" and can be identified by the order code GDX-CRG and model number GDXCRG2617R1, found on a label located at the bottom of the Charge Station. This product may have been purchased individually or as a part of a Teacher Pack of sensors with order codes GDX-TMP-TP or GDX-PH-TP. |
| Recall Number | 24132 |
| Remedy Options › Option | Repair |
| Consumer Contact | Vernier Science Education toll-free at 888-837-6437 from 6:45 a.m. to 5 p.m. PT Monday through Thursday or from 6:45 a.m. to 3 p.m. PT on Friday. Email Vernier at support@vernier.com or visit online at www.vernier.com/gdx-crg-recall or www.vernier.com and click on the orange banner at the top of the page with "Attention: Safety Recall of Vernier Go Direct Charge Station" for more information. |
| Last Publish Date | 2024-02-29T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Vernier Science Education Recalls "Go Direct" Charge Stations Due to Burn Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Vernier Science Education Recalls "Go Direct" Charge Stations Due to Burn Hazard Check if your household is affected: https://therecallfile.com/es/recalls/vernier-science-education-recalls-go-direct-charge-stations-due-to-bur/CPSC-24132
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