Various coloured sand products – 1kg, 500g, 100g, 1 cup, ½ cup, ¼ cup and sample sachets
AustraliaVarious coloured sand products – 1kg, 500g, 100g, 1 cup, ½ cup, ¼ cup and sample sachets
Motivo del Retiro / Peligro
TranslatedThe products are being recalled because the sand may include asbestos, which is a prohibited substance in Australia.
Descripción del Producto e Identificación
TranslatedReason / Defects: The products are being recalled because the sand may include asbestos, which is a prohibited substance in Australia. Hazards: The products may cause a risk to health as tremolite and chrysotile asbestos has been detected in some samples after laboratory testing. What to do: 1. Stop using the products immediately. 2. Complete the Refund Request Form and email it to SilverStarCrafts at info@silverstarcrafts.com.au to arrange a full refund. 3. For safe disposal advice from the Asbestos and Silica Safety and Eradication Agency, visit the ACCC Product Safety website . Important message from the ACCC to consumers: The ACCC continues to work with health and safety, and other relevant agencies at the state, territory and Commonwealth levels as this issue evolves. For safe disposal advice from the Asbestos and Silica Safety and Eradication Agency and health information from the Environmental Health Standing Committee (enHealth), visit the ACCC Product Safety website .
Productos Afectados
TranslatedSand supplied in various size pouches, including within Sand Art Party Packs, Sand Art Single Packs, Sand Art Bottles, Sand and Funny Face Sand Art Bottles.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 25b1d89e-adb1-478a-9b75-cd1337b2f042 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/various-coloured-sand-products-%E2%80%93-1kg-500g-100g-1-cup-%C2%BD-cup-%C2%BC-cup-and-sample-sachets |
| Pub Date | Wed, 10 Dec 2025 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Coloured%20Sand%20Varieties.jpg?itok=s-nOgf8y |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Various coloured sand products – 1kg, 500g, 100g, 1 cup, ½ cup, ¼ cup and sample sachets?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de Riesgo["Asbestos (cancer causing substance)","Arts and crafts toys"]
- DistributionAustralia
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🚨 SAFETY ALERT: Various coloured sand products – 1kg, 500g, 100g, 1 cup, ½ cup, ¼ cup and sample sachets Check if your household is affected: https://therecallfile.com/es/recalls/various-coloured-sand-products-1kg-500g-100g-1-cup-1-2-cup-1-4-cup-and/AU-25b1d89e-adb1-478a-9b75-cd1337b2f042
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