CPSCGeneral Alert

Urban Outfitters Recalls Taper Candle Holders Due to Fire Hazard

Publicado: 23 de diciembre de 2020ID de Retiro: 21058Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The candle holders can catch on fire if they come in contact with the candle's flame, posing a fire hazard.

Descripción del Producto e Identificación

This recall involves Urban Outfitter's Swirled Taper and Sofia Taper Candle Holders. They are made out of resin and were sold in the following colors and SKU numbers. The SKU number is located on the price label on the bottom of the candle holders. Recalled Urban Outfitter Swirled Taper Candle Holders Model Name Color SKU Numbers Swirled Taper Candle Holder Amber 0056497571 / 0055361745 Swirled Taper Candle Holder Green 0056497597 / 0055361752 Sofia Taper Candle Holder Moss 0056497308 / 0054947544 Sofia Taper Candle Holder Lavender 0056497316 / 0054947528 Sofia Taper Candle Holder Peach 0056497324 / 0054947502

Productos Afectados

Swirled Taper and Sofia Taper Candle Holders

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2021/Urban-Outfitters-Recalls-Taper-Candle-Holders-Due-to-Fire-Hazard
TitleUrban Outfitters Recalls Taper Candle Holders Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1-112454AM.png
Images › 1 › CaptionRecalled Swirled Taper Candle Holder – Amber
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2-112500AM.png
Images › 2 › CaptionRecalled Sofia Taper Candle Holder – Lavender
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/3-112509AM.png
Images › 3 › CaptionRecalled Sofia Taper Candle Holder – Moss
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/4-112515AM.png
Images › 4 › CaptionRecalled Swirled Taper Candle Holder – Green
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/5-112522AM.png
Images › 5 › CaptionRecalled Sofia Taper Candle Holder – Peach
Hazards › NameThe candle holders can catch on fire if they come in contact with the candle's flame, posing a fire hazard.
Injuries › NameThe firm has received 11 reports of the candle holders catching fire including 1 report of property damage. No injuries have been reported.
Products › NameSwirled Taper and Sofia Taper Candle Holders
Products › Number Of UnitsAbout 5,300 (In addition, about 300 in Canada)
Recall I D8975
Remedies › NameConsumers should immediately stop using the recalled candle holders and return them to any Urban Outfitters store for a full refund. Customers can also contact Urban Outfitters to receive a prepaid return label to return the candle holders by mail. Urban Outfitters is contacting online purchasers by email; in-store purchasers should contact Urban Outfitters.
Importers › NameUrban Outfitters Inc., of Philadelphia, Pa.
Retailers › NameExclusively at Urban Outfitters stores nationwide and online at www.urbanoutfitters.com from February 2020 through October 2020 for between $12 and $14.
Recall Date2020-12-23T00:00:00
DescriptionThis recall involves Urban Outfitter's Swirled Taper and Sofia Taper Candle Holders. They are made out of resin and were sold in the following colors and SKU numbers. The SKU number is located on the price label on the bottom of the candle holders. Recalled Urban Outfitter Swirled Taper Candle Holders Model Name Color SKU Numbers Swirled Taper Candle Holder Amber 0056497571 / 0055361745 Swirled Taper Candle Holder Green 0056497597 / 0055361752 Sofia Taper Candle Holder Moss 0056497308 / 0054947544 Sofia Taper Candle Holder Lavender 0056497316 / 0054947528 Sofia Taper Candle Holder Peach 0056497324 / 0054947502
Recall Number21058
Remedy Options › OptionRefund
Inconjunctions › U R Lhttps://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/74609r-eng.php
Consumer ContactUrban Outfitters at 800-282-2200 24 hours a day, email at recall@urbn.com, or online at www.urbanoutfitters.com/recall or www.urbanoutfitters.com and click on “Product Recalls” at the bottom of the page for more information.
Last Publish Date2020-12-23T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Urban Outfitters Recalls Taper Candle Holders Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

    Recall Hazard Severity
    Caution (Class III)
    Alerta Oficial de la Agencia

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