Unauthorized health products seized from T&T Supermarket in North York, Ontario, as they may pose serious health risks
Unauthorized health products seized from T&T Supermarket in North York, Ontario, as they may pose serious health risks
Recalling Firm: Communications and Public Affairs Branch
Motivo del Retiro / Peligro
TranslatedProduct safety - Unauthorized product
Descripción del Producto e Identificación
TranslatedDo not use these products. Return the products to your local pharmacy for proper disposal.Consult a health care professional if you have used any of these products and have health concerns.Buy your prescription drugs only from licensed pharmacies.Buy only authorized health products. Read product labels to verify that health products have been authorized for sale by Health Canada. Authorized health products have an eight-digit Drug Identification Number (DIN), Natural Product Number (NPN) or Homeopathic Drug Number (DIN-HM). You can also check whether products have been authorized for sale by searching Health Canada's Drug Product Database and Licensed Natural Health Product Database.Report any health product-related side effects or complaints to Health Canada.Background:Dexamethasone is a prescription corticosteroid drug available in Canada in various formulations and used to treat inflammatory conditions. It has not been approved for use in creams in Canada. Common side effects for topical corticosteroids include skin atrophy (thin and fragile skin with reduced elasticity), skin blood vessel changes (e.g., spider veins), change in skin color, stretch marks, swelling, dry skin, burning sensation, local irritation, rash, redness, itching, thinning hair or excessive hair growth, infections and allergic reactions. Topical corticosteroids absorbed through the skin may cause side effects throughout the body, especially when used over a large surface area and for a long time. This risk is greater in children, who may absorb proportionally larger amounts and be more susceptible to side effects. Systemic side effects could include high blood pressure, high blood sugar, blurred vision, uneven heartbeats, weakness, and swelling. Dexamethasone should not be used by people who are allergic to dexamethasone or to any ingredient in the formulation, people who have systemic fungal infections, or people who have received live virus vaccines. Dexamethasone is generally not recommended for use during pregnancy.Prednisolone acetate is a prescription corticosteroid drug available in Canada as eye drops used to treat inflammation of several parts of the eye. It has not been approved for use in creams or as a hemorrhoidal ointment in Canada. Common side effects for topical corticosteroids include skin atrophy (thin and fragile skin with reduced elasticity), skin blood vessel changes (e.g., spider veins), change in skin color, stretch marks, swelling, dry skin, burning sensation, local irritation, rash, redness, itching, thinning hair or excessive hair growth, infections and allergic reactions. Topical corticosteroids absorbed through the skin may cause side effects throughout the body, especially when used over a large surface area and for a long time. This risk is greater in children, who may absorb proportionally larger amounts and be more susceptible to side effects. Systemic side effects could include high blood pressure, high blood sugar, blurred vision, uneven heartbeats, weakness, and swelling. Prednisolone acetate should not be used in patients who are allergic to prednisolone acetate or to any ingredient in the formulation. Prednisolone acetate is not to be used in children and is not recommended for use during pregnancy or breastfeeding.Triamcinolone acetonide is a prescription corticosteroid drug available in Canada as a topical cream, ointment and dental paste, and is used to treat inflammatory conditions. Triamcinolone acetonide has not been approved for use as a patch in Canada. Common side effects for topical corticosteroids include skin atrophy (thin and fragile skin with reduced elasticity), skin blood vessel changes (e.g., spider veins), change in skin color, stretch marks, swelling, dry skin, burning sensation, local irritation, rash, redness, itching, thinning hair or excessive hair growth, infections and allergic reactions. Topical corticosteroids absorbed through the skin or through the mouth may cause side effects throughout the body, especially when used over a large surface area and for a long time. This risk is greater in children, who may absorb proportionally larger amounts and be more susceptible to side effects. Systemic side effects could include high blood pressure, high blood sugar, blurred vision, uneven heartbeats, weakness, swelling, suppression of the adrenal glands and worsening of stomach ulcer. Triamcinolone acetonide should not be used by people who are allergic to triamcinolone acetate or to any ingredient in the formulation, people with untreated bacterial or fungal infections involving the skin, people with fungal, viral or bacterial infections of the mouth or throat, people with tuberculosis, stomach ulcer or diabetes mellitus, and people with certain viral diseases such as herpes simplex or chicken pox. Use of triamcinolone acetonide as a dental paste should be stopped if a local irritation develops. Triamcinolone acetonide is not recommended for use during pregnancy or breastfeeding.
Productos Afectados
TranslatedUnauthorized health products labelled to contain a prescription drug
Additional Source Details
| Field | Value |
|---|---|
| N I D | 74021 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/unauthorized-health-products-seized-tt-supermarket-north-york-ontario-they-may-pose |
| Issue | Product safety - Unauthorized product |
| Title | Unauthorized health products seized from T&T Supermarket in North York, Ontario, as they may pose serious health risks |
| Product | Unauthorized health products labelled to contain a prescription drug |
| Archived | 0 |
| Category | Drugs |
| Last updated | 2023-07-27 |
| Organization | Communications and Public Affairs Branch |
| What you should do | Do not use these products. Return the products to your local pharmacy for proper disposal.Consult a health care professional if you have used any of these products and have health concerns.Buy your prescription drugs only from licensed pharmacies.Buy only authorized health products. Read product labels to verify that health products have been authorized for sale by Health Canada. Authorized health products have an eight-digit Drug Identification Number (DIN), Natural Product Number (NPN) or Homeopathic Drug Number (DIN-HM). You can also check whether products have been authorized for sale by searching Health Canada's Drug Product Database and Licensed Natural Health Product Database.Report any health product-related side effects or complaints to Health Canada.Background:Dexamethasone is a prescription corticosteroid drug available in Canada in various formulations and used to treat inflammatory conditions. It has not been approved for use in creams in Canada. Common side effects for topical corticosteroids include skin atrophy (thin and fragile skin with reduced elasticity), skin blood vessel changes (e.g., spider veins), change in skin color, stretch marks, swelling, dry skin, burning sensation, local irritation, rash, redness, itching, thinning hair or excessive hair growth, infections and allergic reactions. Topical corticosteroids absorbed through the skin may cause side effects throughout the body, especially when used over a large surface area and for a long time. This risk is greater in children, who may absorb proportionally larger amounts and be more susceptible to side effects. Systemic side effects could include high blood pressure, high blood sugar, blurred vision, uneven heartbeats, weakness, and swelling. Dexamethasone should not be used by people who are allergic to dexamethasone or to any ingredient in the formulation, people who have systemic fungal infections, or people who have received live virus vaccines. Dexamethasone is generally not recommended for use during pregnancy.Prednisolone acetate is a prescription corticosteroid drug available in Canada as eye drops used to treat inflammation of several parts of the eye. It has not been approved for use in creams or as a hemorrhoidal ointment in Canada. Common side effects for topical corticosteroids include skin atrophy (thin and fragile skin with reduced elasticity), skin blood vessel changes (e.g., spider veins), change in skin color, stretch marks, swelling, dry skin, burning sensation, local irritation, rash, redness, itching, thinning hair or excessive hair growth, infections and allergic reactions. Topical corticosteroids absorbed through the skin may cause side effects throughout the body, especially when used over a large surface area and for a long time. This risk is greater in children, who may absorb proportionally larger amounts and be more susceptible to side effects. Systemic side effects could include high blood pressure, high blood sugar, blurred vision, uneven heartbeats, weakness, and swelling. Prednisolone acetate should not be used in patients who are allergic to prednisolone acetate or to any ingredient in the formulation. Prednisolone acetate is not to be used in children and is not recommended for use during pregnancy or breastfeeding.Triamcinolone acetonide is a prescription corticosteroid drug available in Canada as a topical cream, ointment and dental paste, and is used to treat inflammatory conditions. Triamcinolone acetonide has not been approved for use as a patch in Canada. Common side effects for topical corticosteroids include skin atrophy (thin and fragile skin with reduced elasticity), skin blood vessel changes (e.g., spider veins), change in skin color, stretch marks, swelling, dry skin, burning sensation, local irritation, rash, redness, itching, thinning hair or excessive hair growth, infections and allergic reactions. Topical corticosteroids absorbed through the skin or through the mouth may cause side effects throughout the body, especially when used over a large surface area and for a long time. This risk is greater in children, who may absorb proportionally larger amounts and be more susceptible to side effects. Systemic side effects could include high blood pressure, high blood sugar, blurred vision, uneven heartbeats, weakness, swelling, suppression of the adrenal glands and worsening of stomach ulcer. Triamcinolone acetonide should not be used by people who are allergic to triamcinolone acetate or to any ingredient in the formulation, people with untreated bacterial or fungal infections involving the skin, people with fungal, viral or bacterial infections of the mouth or throat, people with tuberculosis, stomach ulcer or diabetes mellitus, and people with certain viral diseases such as herpes simplex or chicken pox. Use of triamcinolone acetonide as a dental paste should be stopped if a local irritation develops. Triamcinolone acetonide is not recommended for use during pregnancy or breastfeeding. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Unauthorized health products seized from T&T Supermarket in North York, Ontario, as they may pose serious health risks?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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