CPSCGeneral Alert

TTI Outdoor Power Equipment Recalls RYOBI Battery-Powered Mowers Due to Fire Hazard

Name: TTI Outdoor Power Equipment Recalls RYOBI Battery-Powered Mowers Due to Fire Hazard
Brand: TTI Outdoor Power Equipment Inc., of Anderson, South Carolina
SKU: CPSC-25127
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 6 de febrero de 2025ID de Retiro: 25127Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The recalled mowers have a push-on connector inside the powerhead that can overheat, posing a fire hazard.

Descripción del Producto e Identificación

This recall involves certain RYOBI Brushless 21" Cordless Walk-Behind Self-Propelled Multi-Blade Push Mowers (40V HP). The mowers have a black cutting deck with gray top housing along with a black bag with "RYOBI" printed on it. The recall only includes model numbers RY401014BTLUS, RY401014US, RY401140US, RY401015BTLUS, RY401015US, RY401150US, RY401140US-Y, RY401150US-Y, RY401020, and RY401200 with the following serial numbers: KC21032D010001 - KC21327N999999. The model and serial numbers can be found on the mowers inside the green mower housing.

Productos Afectados

RYOBI 40-Volt Brushless 21" Cordless Walk-Behind Mowers

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2025/TTI-Outdoor-Power-Equipment-Recalls-RYOBI-Battery-Powered-Mowers-Due-to-Fire-Hazard
Title	TTI Outdoor Power Equipment Recalls RYOBI Battery-Powered Mowers Due to Fire Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/ryobi-1.png
Images › 1 › Caption	Recalled RYOBI Mowers--Models RY401015BTLUS, RY401015US, RY401150US, RY401150US-Y, RY401020, and RY401200
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/ryobi-2.png
Images › 2 › Caption	Recalled RYOBI Mowers-Models RY401014BTLUS, RY401014US, RY401140US, RY401140US-Y (Canada)
Hazards › Name	The recalled mowers have a push-on connector inside the powerhead that can overheat, posing a fire hazard.
Injuries › Name	TTI has received 97 reports of overheating while the mower was in use, including five reports of fires. Two minor burn injuries have been reported.
Products › Name	RYOBI 40-Volt Brushless 21" Cordless Walk-Behind Mowers
Products › Number Of Units	About 217,500 (In addition, about 28,400 were sold in Canada)
Recall I D	10153
Remedies › Name	Consumers should immediately stop using the recalled mower and contact TTI Outdoor Power Equipment Inc. ("TTI") for instructions on how to disable the recalled mower and receive a free replacement 21" walk-behind mower.
Retailers › Name	Home Depot and Direct Tools Factory Outlet stores nationwide, and online at www.homedepot.com and www.directtoolsoutlet.com from February 2021 through January 2025 for between $500 and $700.
Recall Date	2025-02-06T00:00:00
Description	This recall involves certain RYOBI Brushless 21" Cordless Walk-Behind Self-Propelled Multi-Blade Push Mowers (40V HP). The mowers have a black cutting deck with gray top housing along with a black bag with "RYOBI" printed on it. The recall only includes model numbers RY401014BTLUS, RY401014US, RY401140US, RY401015BTLUS, RY401015US, RY401150US, RY401140US-Y, RY401150US-Y, RY401020, and RY401200 with the following serial numbers: KC21032D010001 - KC21327N999999. The model and serial numbers can be found on the mowers inside the green mower housing.
Recall Number	25127
Manufacturers › Name	TTI Outdoor Power Equipment Inc., of Anderson, South Carolina
Remedy Options › Option	Replace
Inconjunctions › U R L	https://recalls-rappels.canada.ca/en/alert-recall/ryobi-battery-powered-mowers-recalled-due-potential-fire-hazard
Consumer Contact	TTI toll-free at 800-597-9624 from 9 a.m. to 5 p.m. ET, or online at https://ryobi.ryobitools.com/support/safety or https://www.ryobitools.com/ and click on "Important Recall Information" for more information.
Last Publish Date	2025-02-06T00:00:00
Manufacturer Countries › Country	United States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought TTI Outdoor Power Equipment Recalls RYOBI Battery-Powered Mowers Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Empresa ResponsableTTI Outdoor Power Equipment Inc., of Anderson, South Carolina

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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