True Blue robotic pool cleaner sold at Bunnings Warehouse
AustraliaTrue Blue robotic pool cleaner sold at Bunnings Warehouse
Motivo del Retiro / Peligro
TranslatedThe affected product’s lithium-ion battery may overheat and ignite if charged in hot weather or direct sunlight and catch fire.
Descripción del Producto e Identificación
TranslatedReason / Defects: The affected product’s lithium-ion battery may overheat and ignite if charged in hot weather or direct sunlight and catch fire. Hazards: Risk of serious injury or death and property damage if the cleaner ignites and causes a fire. Incidents of the cleaner catching fire while charging have occurred. What to do: Stop using the robotic pool cleaner immediately. Unplug it and place it in a cool place. Call the True Blue Customer Service number to arrange for a courier to collect the robotic pool cleaner, free of charge. You will need to provide your details, contact information, including the serial number of the robotic pool cleaner (available under the hood). Once the robotic pool cleaner has been collected, the courier will provide you with a receipt and you will be contacted by Bunnings, who will arrange the payment of a full refund. Contact True Blue Customer Service Call: 1300 827 665
Productos Afectados
TranslatedRechargeable robotic swimming pool cleaner. Please see attached list of affected serial numbers.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 7fa29d1a-1729-47db-9d91-1574bbd3a159 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/true-blue-robotic-pool-cleaner-sold-at-bunnings-warehouse |
| Pub Date | Thu, 06 Aug 2026 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Robot%20Pool%20Cleaner.jpg?itok=tZ-jxtwQ |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought True Blue robotic pool cleaner sold at Bunnings Warehouse?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de Riesgo["Lithium-ion batteries","Swimming pools and spas (permanent)"]
- DistributionAustralia
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🚨 SAFETY ALERT: True Blue robotic pool cleaner sold at Bunnings Warehouse Check if your household is affected: https://therecallfile.com/es/recalls/true-blue-robotic-pool-cleaner-sold-at-bunnings-warehouse/AU-7fa29d1a-1729-47db-9d91-1574bbd3a159
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