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Australia ProductsKitchenware and...

TROLIGTVIS Travel Mug

Name: TROLIGTVIS Travel Mug
Brand: TROLIGTVIS
SKU: AU-893bc30e-819b-496b-b83a-b476d0c397e9
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 2 de febrero de 2020ID de Retiro: 893bc30e-819b-496b-b83a-b476d0c397e9Categoría: Productos de ConsumoPaís: Australia

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Motivo del Retiro / Peligro

Testing has shown that dibutyl phthalate (DBP) may leach out of TROLIGTVIS Travel mugs at above prescribed limits. During use of the travel mug, the chemical may enter the liquid contained in the mug. DBP is a chemical used to make plastics soft and pliable.

Descripción del Producto e Identificación

Reason / Defects: Testing has shown that dibutyl phthalate (DBP) may leach out of TROLIGTVIS Travel mugs at above prescribed limits. During use of the travel mug, the chemical may enter the liquid contained in the mug. DBP is a chemical used to make plastics soft and pliable. Hazards: Exposure to dibutyl phthalate (DBP) may result in adverse health effects. What to do: Consumers who have a TROLIGTVIS Travel mug marked “Made in India” should stop using it and return the product to any IKEA store for a full refund. Proof of purchase is not required. For more information, please visit www.IKEA.com.au/recalls or phone IKEA on: ACT/NSW – 02 8020 6641 Queensland/NT – 07 3380 6800 Victoria/Tasmania – 03 8523 2154 South Australia – 08 8234 3333 Western Australia – 08 8234 3944

Productos Afectados

Travel mug Height 12cm Volume 0.3L Cup/lid: polypropylene plastic Seal: silicone rubber

Additional Source Details

Field	Value
Guid › #text	893bc30e-819b-496b-b83a-b476d0c397e9
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/troligtvis-travel-mug
Pub Date	Sun, 02 Feb 2020 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/TROLIGTVIS%20travel%20mug.jpg?itok=8LN0MqVD

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought TROLIGTVIS Travel Mug?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Nivel de RiesgoKitchenware and containers
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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