Trek Recalls Super Commuter+ Electric Bicycles Due to Fall Hazard
USTrek Recalls Super Commuter+ Electric Bicycles Due to Fall Hazard
Motivo del Retiro / Peligro
TranslatedThe front fender bolt can unthread causing the wheel to detach from the bicycle, posing a fall hazard to the rider.
Descripción del Producto e Identificación
TranslatedThis recall involves all model year 2017, 2018, and 2019 Trek Super Commuter+ 8S electric bicycles. "Trek" is printed on the bicycle's downtube and the bike has an integrated battery and motor. The bikes were sold in the following color and sizes: Viper Red with black decals, sizes 45/S through 60/XL.
Productos Afectados
TranslatedTrek Super Commuter+ 8S
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Trek-Recalls-Super-Commuter-Electric-Bicycles-Due-to-Fall-Hazard |
| Title | Trek Recalls Super Commuter+ Electric Bicycles Due to Fall Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/1673_1.png |
| Images › Caption | Recalled 2017, 2018, 2019 Super Commuter+ 8S |
| Hazards › Name | The front fender bolt can unthread causing the wheel to detach from the bicycle, posing a fall hazard to the rider. |
| Injuries › Name | The firm has received two reports of the wrong bolt being installed to secure the front fender to the fork crown. One injury has been reported, resulting in a vertebrae fracture. |
| Products › Name | Trek Super Commuter+ 8S |
| Products › Number Of Units | About 2,840 |
| Recall I D | 8711 |
| Remedies › Name | Consumers should immediately stop using the recalled bicycle and take it to a Trek retailer for a free inspection and repair. |
| Importers › Name | Trek Bicycle Corporation, of Waterloo, Wis. |
| Retailers › Name | Independent bicycle stores nationwide and online at www.trekbikes.com and other websites from June 2017 through June 2019 for about $5,200. |
| Recall Date | 2019-12-06T00:00:00 |
| Description | This recall involves all model year 2017, 2018, and 2019 Trek Super Commuter+ 8S electric bicycles. "Trek" is printed on the bicycle's downtube and the bike has an integrated battery and motor. The bikes were sold in the following color and sizes: Viper Red with black decals, sizes 45/S through 60/XL. |
| Recall Number | 20035 |
| Remedy Options › Option | Repair |
| Consumer Contact | Trek at 800-373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday, or online at www.trekbikes.com and click on Safety & Recalls at the bottom of the page for more information. |
| Last Publish Date | 2019-12-06T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Trek Recalls Super Commuter+ Electric Bicycles Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Trek Recalls Super Commuter+ Electric Bicycles Due to Fall Hazard Check if your household is affected: https://therecallfile.com/es/recalls/trek-recalls-super-commuter-electric-bicycles-due-to-fall-hazard/CPSC-20035
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