CPSCGeneral Alert

Trek Recalls Promax Hydraulic Disc Brakes Sold on Trek Bicycles Due to Crash Hazard

Name: Trek Recalls Promax Hydraulic Disc Brakes Sold on Trek Bicycles Due to Crash Hazard
Brand: Lee Chi Enterprises Co., Ltd.
SKU: CPSC-23223
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 15 de junio de 2023ID de Retiro: 23223Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The brake hose can detach from the brake lever, posing a crash hazard.

Descripción del Producto e Identificación

This recall involves Trek bicycles with revision 1 of the Promax Solve DSK-925 and Promax F1 DSK-927 hydraulic disc brakes installed as original equipment on the bicycle models listed in the table below. The serial number is printed on a sticker underneath the frame of the bicycle. Trek Bicycles Model Year 21: FX 2, Verve 3, Verve+ 3. Trek Bicycles Model Year 22: FX2, FX 3, Verve 3, Verve+ 3, FX Sport 4, FX Sport 5, FX Sport 6, Dual Sport 2, Dual Sport 3. Trek Bicycles Model Year 23: FX2, FX3, FX Sport 4, FX Sport 5, FX Sport 6, Dual Sport + 2, FX + 2.

Productos Afectados

Promax hydraulic disc brakes sold on Trek bicycles

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2023/Trek-Recalls-Promax-Hydraulic-Disc-Brakes-Sold-on-Trek-Bicycles-Due-to-Crash-Hazard
Title	Trek Recalls Promax Hydraulic Disc Brakes Sold on Trek Bicycles Due to Crash Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Promax-Solve-DSK-925-brake.png
Images › 1 › Caption	Recalled Promax Solve DSK-925 Hydraulic Disk Brake
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/F1-DSK-927R-brake.png
Images › 2 › Caption	Recalled Promax F1 DSK-927R Hydraulic Disk Brake
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/MY-21-Trek-FX-2.jpg
Images › 3 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 21 Trek FX 2 Bikes
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/MY-21-Trek-Verve-3.png
Images › 4 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 21 Trek Verve 3 Bikes
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/MY-21-Trek-Verve-3-plus.jpg
Images › 5 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 21 Trek Verve 3+ Bikes
Images › 6 › U R L	https://www.cpsc.gov/s3fs-public/MY-22-Trek-FX2.jpg
Images › 6 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 22 Trek FX2 Bikes
Images › 7 › U R L	https://www.cpsc.gov/s3fs-public/MY-22-Trek-FX3.jpg
Images › 7 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 22 Trek FX3 Bikes
Images › 8 › U R L	https://www.cpsc.gov/s3fs-public/MY-22-Trek-Verve-3.jpg
Images › 8 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 22 Trek Verve 3 Bikes
Images › 9 › U R L	https://www.cpsc.gov/s3fs-public/MY-22-Trek-Verve-plus-3.jpg
Images › 9 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 22 Trek Verve+ 3 Bikes
Images › 10 › U R L	https://www.cpsc.gov/s3fs-public/MY-22-Trek-FX-Sport-4.jpg
Images › 10 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 22 Trek FX Sport 4 Bikes
Images › 11 › U R L	https://www.cpsc.gov/s3fs-public/MY-22-Trek-FX-Sport-5.jpg
Images › 11 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 22 Trek FX Sport 5 Bikes
Images › 12 › U R L	https://www.cpsc.gov/s3fs-public/MY-22-Trek-FX-Sport-6.jpg
Images › 12 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 22 Trek FX Sport 6 Bikes
Images › 13 › U R L	https://www.cpsc.gov/s3fs-public/MY-22-Trek-Dual-Sport-2.jpg
Images › 13 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 22 Trek Dual Sport 2 Bikes
Images › 14 › U R L	https://www.cpsc.gov/s3fs-public/MY-22-Trek-Dual-Sport-3.jpg
Images › 14 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 22 Trek Dual Sport 3 Bikes
Images › 15 › U R L	https://www.cpsc.gov/s3fs-public/MY-23-Trek-FX2.jpg
Images › 15 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 23 Trek FX2 Bikes
Images › 16 › U R L	https://www.cpsc.gov/s3fs-public/MY-23-Trek-FX3.jpg
Images › 16 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 23 Trek FX3 Bikes
Images › 17 › U R L	https://www.cpsc.gov/s3fs-public/MY-23-Trek-FX-Sport-4.jpg
Images › 17 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 23 Trek FX Sport 4 Bikes
Images › 18 › U R L	https://www.cpsc.gov/s3fs-public/MY-23-Trek-FX-Sport-5.jpg
Images › 18 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 23 Trek FX Sport 5 Bikes
Images › 19 › U R L	https://www.cpsc.gov/s3fs-public/MY-23-Trek-FX-Sport-6.jpg
Images › 19 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 23 Trek FX Sport 6 Bikes
Images › 20 › U R L	https://www.cpsc.gov/s3fs-public/MY-23-Trek-Dual-Sport-plus-2.jpg
Images › 20 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 23 Trek Dual Sport +2 Bikes
Images › 21 › U R L	https://www.cpsc.gov/s3fs-public/MY-23-Trek-FX-plus-2.jpg
Images › 21 › Caption	Recalled Promax Hydraulic Disc Brakes sold on MY 23 Trek FX+2 Bikes
Hazards › Name	The brake hose can detach from the brake lever, posing a crash hazard.
Injuries › Name	Trek has received 195 reports of brake hoses detaching from the brake lever in the United States. No injuries have been reported.
Products › Name	Promax hydraulic disc brakes sold on Trek bicycles
Products › Number Of Units	About 96,900
Recall I D	9650
Remedies › Name	Consumers should immediately stop using the bicycles with the recalled brakes and contact their local authorized Trek dealer for a free inspection and repair. Consumers can check their bike's serial number at www.trekbikes.com/us/en_US/promax-recall-inquiry/ to determine if their bike is included in this recall.
Importers › Name	Trek Bicycle Corp., of Waterloo, Wisconsin
Retailers › Name	Trek dealers nationwide and online at www.trekbikes.com from June 2021 through March 2023 for between $730 and $3,300.
Recall Date	2023-06-15T00:00:00
Description	This recall involves Trek bicycles with revision 1 of the Promax Solve DSK-925 and Promax F1 DSK-927 hydraulic disc brakes installed as original equipment on the bicycle models listed in the table below. The serial number is printed on a sticker underneath the frame of the bicycle. Trek Bicycles Model Year 21: FX 2, Verve 3, Verve+ 3. Trek Bicycles Model Year 22: FX2, FX 3, Verve 3, Verve+ 3, FX Sport 4, FX Sport 5, FX Sport 6, Dual Sport 2, Dual Sport 3. Trek Bicycles Model Year 23: FX2, FX3, FX Sport 4, FX Sport 5, FX Sport 6, Dual Sport + 2, FX + 2.
Recall Number	23223
Manufacturers › Name	Lee Chi Enterprises Co., Ltd.
Remedy Options › Option	Repair
Consumer Contact	Trek at 800-373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday, or online at www.trekbikes.com/us/en_US/company/legal_policies/safety_recalls or www.trekbikes.com and click on "Recalls" at the bottom of the page for more information.
Last Publish Date	2023-06-15T00:00:00
Manufacturer Countries › Country	Taiwan

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Trek Recalls Promax Hydraulic Disc Brakes Sold on Trek Bicycles Due to Crash Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Empresa ResponsableLee Chi Enterprises Co., Ltd.

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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