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Australia ProductsPower supply an...

Travel Adapter

Publicado: 23 de noviembre de 2020ID de Retiro: 477ca77e-adb9-49d4-8b5f-66a785fb86b2Categoría: Productos de ConsumoPaís: Australia
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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The adaptor does not comply with the relevant mandatory electrical standard. The adapter does not have an earth pin, but the socket allows for a three pin plug to be inserted. If a three pin plug is inserted, the connected equipment will not be earthed.

Descripción del Producto e Identificación

Reason / Defects: The adaptor does not comply with the relevant mandatory electrical standard. The adapter does not have an earth pin, but the socket allows for a three pin plug to be inserted. If a three pin plug is inserted, the connected equipment will not be earthed. Hazards: Risk of electric shock, which can cause serious injury or death. What to do: Consumers should immediately stop using the product and contact the National Association of Testing Authorities (NATA) on 1800 621 666 to arrange the return of the product at no cost to the consumer.

Productos Afectados

Travel Adapter for AC mains power accommodating EU, UK, Australia and US plugs and sockets and providing charging for three USB connectors and one USB type-c connector Marked with the NATA logo This product was a gift distributed by NATA to staff and volunteers

Additional Source Details

FieldValue
Guid › #text477ca77e-adb9-49d4-8b5f-66a785fb86b2
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/travel-adapter
Pub DateMon, 23 Nov 2020 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Adapter.png?itok=4TCTrBDR

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Travel Adapter?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de RiesgoPower supply and storage
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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