Transpro US Recalls Electric Scooters with Unauthorized Lithium-Ion Battery UL Certification Labels Due to Fire and Burn Hazards; Risk of Serious Injury and Death; $200,000 in Property Damage Reported
USTranspro US Recalls Electric Scooters with Unauthorized Lithium-Ion Battery UL Certification Labels Due to Fire and Burn Hazards; Risk of Serious Injury and Death; $200,000 in Property Damage Reported
Motivo del Retiro / Peligro
TranslatedThe battery compartment of the recalled light-up ruler bracelets can be opened easily by children allowing access to the button cell batteries, violating the battery-operated toys requirements under the mandatory standard for toys. If a child swallows a button cell or coin battery, it can cause serious injuries, internal chemical burns or death.
Descripción del Producto e Identificación
TranslatedThis recall involves Transpro brand A3 Hub Motor, A11F Spark, and R1 Commuter electric scooters. The scooters are powered by lithium-ion batteries. They were sold in black or gray colors. The lithium-ion battery is located beneath the scooter deck. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Productos Afectados
TranslatedTranspro Electric Scooters
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Transpro-US-Recalls-Electric-Scooters-with-Unauthorized-Lithium-Ion-Battery-UL-Certification-Labels-Due-to-Fire-and-Burn-Hazards-Risk-of-Serious-Injury-and-Death-200000-in-Property-Damage-Reported |
| Title | Transpro US Recalls Electric Scooters with Unauthorized Lithium-Ion Battery UL Certification Labels Due to Fire and Burn Hazards; Risk of Serious Injury and Death; $200,000 in Property Damage Reported |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Transpro-1.jpg |
| Images › 1 › Caption | Recalled Transpro A3 Hub Motor Electric Scooter |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Transpro-2.jpg |
| Images › 2 › Caption | Recalled Transpro A11F Spark Electric Scooter |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Transpro-3.jpg |
| Images › 3 › Caption | Recalled Transpro R1 Commuter Electric Scooter |
| Hazards › Name | The battery compartment of the recalled light-up ruler bracelets can be opened easily by children allowing access to the button cell batteries, violating the battery-operated toys requirements under the mandatory standard for toys. If a child swallows a button cell or coin battery, it can cause serious injuries, internal chemical burns or death. |
| Injuries › Name | Transpro US Inc. has received one report of a scooter catching fire, causing at least $200,000 in property damage. No injuries have been reported. |
| Products › Name | Transpro Electric Scooters |
| Products › Number Of Units | 700 units |
| Recall I D | 10362 |
| Remedies › Name | Consumers should immediately stop using and charging the recalled scooters and contact Transpro to receive a full refund or a free replacement scooter. Visit https://transprous.com/recall-escooters for instructions to disable the scooter. Consumers will need to submit their information through an online claim form or by email and will need to submit evidence of product destruction with their claim. Consumers should dispose of the entire scooter following local and state hazardous waste disposal procedures. Transpro is contacting all known purchasers directly. |
| Importers › Name | Transpro US Inc., of Paterson, New Jersey |
| Retailers › Name | Bike and electronics stores in the Northeast from August 2024 through April 2025 for between $250 and $400. |
| Recall Date | 2025-07-24T00:00:00 |
| Description | This recall involves Transpro brand A3 Hub Motor, A11F Spark, and R1 Commuter electric scooters. The scooters are powered by lithium-ion batteries. They were sold in black or gray colors. The lithium-ion battery is located beneath the scooter deck. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance. |
| Recall Number | 25405 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Replace |
| Consumer Contact | Transpro toll-free at 888-616-0328 from 9 a.m. to 5 p.m. ET Monday through Friday, email at sales@transprous.com, or online at https://transprous.com/recall-escooters or https://transprous.com and click on "RECALL" at the bottom of the page for more information. |
| Last Publish Date | 2025-07-24T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Transpro US Recalls Electric Scooters with Unauthorized Lithium-Ion Battery UL Certification Labels Due to Fire and B...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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