Tractor Supply Recalls Traveller Aluminum Loading Ramps Due to Fall Hazard
USTractor Supply Recalls Traveller Aluminum Loading Ramps Due to Fall Hazard
Motivo del Retiro / Peligro
TranslatedThe ramps cannot withstand the weight of equipment within the limits that are specified on the ramps and can bend or break while in use, posing a fall hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves the Traveller 3,000 lb. 12" x 90" Aluminum Sheet Arched Ramp, the Traveller 1,800 lb. 77" Straight Ramp, and the Traveller 1,500 lb. 12" x 84" Aluminum Sheet Arched Ramp. The ramps are used by consumers to load equipment, such as riding lawn mowers, ATVs, golf carts, or other vehicles to elevated surfaces on trailers or pick up beds.
Productos Afectados
TranslatedTraveller Aluminum Loading Ramps
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Tractor-Supply-Recalls-Traveller-Aluminum-Loading-Ramps-Due-to-Fall-Hazard |
| Title | Tractor Supply Recalls Traveller Aluminum Loading Ramps Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Traveller-Ramp-1.gif |
| Images › 1 › Caption | Recalled Traveller 3,000 lb. 12" x 90" Aluminum Sheet Arched Ramp |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Traveller-Ramp-2.gif |
| Images › 2 › Caption | Recalled Traveller 1,800 lb. 77" Straight Ramp |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Traveller-Ramp-3.gif |
| Images › 3 › Caption | Recalled Traveller 1,500 lb. 12" x 84" Aluminum Sheet Arched Ramp |
| Hazards › Name | The ramps cannot withstand the weight of equipment within the limits that are specified on the ramps and can bend or break while in use, posing a fall hazard. |
| Injuries › Name | The firm has received 35 reports of ramps bending or breaking, including two reports of ramps breaking and causing knee and other injuries. |
| Products › Name | Traveller Aluminum Loading Ramps |
| Products › Number Of Units | About 18,000 |
| Recall I D | 10344 |
| Remedies › Name | Consumers should immediately stop using the recalled ramps. Consumers will be asked to return the ramps to any Tractor Supply store or call the firm for instructions on how to send a photo of the product with the word "Recalled" using permanent paint to customersolutions@tractorsupply.com for a full refund. |
| Importers › Name | Tractor Supply Company, of Brentwood, Tennessee |
| Retailers › Name | Tractor Supply Company stores nationwide and online at www.tractorsupply.com from October 2024 through July 2025 for between $180 and $220. |
| Recall Date | 2025-07-17T00:00:00 |
| Description | This recall involves the Traveller 3,000 lb. 12" x 90" Aluminum Sheet Arched Ramp, the Traveller 1,800 lb. 77" Straight Ramp, and the Traveller 1,500 lb. 12" x 84" Aluminum Sheet Arched Ramp. The ramps are used by consumers to load equipment, such as riding lawn mowers, ATVs, golf carts, or other vehicles to elevated surfaces on trailers or pick up beds. |
| Recall Number | 25387 |
| Remedy Options › Option | Refund |
| Consumer Contact | Tractor Supply Company toll-free at 877-718-6750 from 7 a.m. to 9 p.m. CT Monday through Saturday or from 8 a.m. to 8 p.m. CT on Sunday, or online at https://www.tractorsupply.com/tsc/cms/policies-information/customer-solutions/recall-notices or www.tractorsupply.com and click on "Recall Notices" at the bottom of the page for more information. |
| Last Publish Date | 2025-07-17T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Tractor Supply Recalls Traveller Aluminum Loading Ramps Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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