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Australia ProductsBasketball

TLC Industries Pty Ltd trading as DShop - Portable Basketball Hoop System

Name: TLC Industries Pty Ltd trading as DShop - Portable Basketball Hoop System
Brand: TLC
SKU: AU-de19af67-3c59-4eac-b159-948ceb3bdfff
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 28 de octubre de 2022ID de Retiro: de19af67-3c59-4eac-b159-948ceb3bdfffCategoría: Productos de ConsumoPaís: Australia

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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The product does not comply with the mandatory standard Consumer Goods (Basketball Rings and Backboards) Safety Standard 2017 . The product was supplied with incorrect warning labels and without the warning permanently affixed to the backboard.

Descripción del Producto e Identificación

Reason / Defects: The product does not comply with the mandatory standard Consumer Goods (Basketball Rings and Backboards) Safety Standard 2017 . The product was supplied with incorrect warning labels and without the warning permanently affixed to the backboard. Hazards: Users are not aware of safety precautions. There is a risk of injury to the user if the user swings off the basketball ring. What to do: Consumers should stop using the product and contact DSHop to arrange for the required warning about not swinging on the hoop to be permanently affixed to the backboard. Consumers can contact DShop via the 24/7 chatline at DShop.com.au

Productos Afectados

Portable Basketball Hoop System

Additional Source Details

Field	Value
Guid › #text	de19af67-3c59-4eac-b159-948ceb3bdfff
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/tlc-industries-pty-ltd-trading-as-dshop-portable-basketball-hoop-system
Pub Date	Fri, 28 Oct 2022 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Photograph%20of%20the%20Portable%20Basketball%20Hoop%20system.jpg?itok=crAmqARp

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought TLC Industries Pty Ltd trading as DShop - Portable Basketball Hoop System?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Nivel de RiesgoBasketball
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: TLC Industries Pty Ltd trading as DShop - Portable Basketball Hoop System

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