TJX Recalls Office Chairs Due to Fall Hazard
USTJX Recalls Office Chairs Due to Fall Hazard
Motivo del Retiro / Peligro
TranslatedThe back of the chair can break or detach from the seat base when a consumer is seated in the chair, posing a fall hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves office chairs with a circle cushioned seat that attaches to an adjustable metal stand and five wheels. The back of the chair is a cushioned horizontal oval. The recalled office chairs were sold in white, black, gray, floral, pink, orange, navy, light blue, brown, mint and cream colors. The cushion is covered in either velvet, linen, boucle or faux leather. One of the following style numbers is printed on a hang tag attached to the product: GT646, GT646A, GT646AA, GT646AB, GT646AABO. "ANJI GUOTAI Furniture Co. Ltd." and "Made in China" are printed on a label underneath the seat.
Productos Afectados
TranslatedOffice Chairs
Additional Source Details
| Field | Value |
|---|---|
| U R L | hhttps://www.cpsc.gov/Recalls/2023/TJX-Recalls-Office-Chairs-Due-to-Fall-Hazard |
| Title | TJX Recalls Office Chairs Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledOfficeChairinWhite.png |
| Images › 1 › Caption | Recalled Office Chair in White |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/RecalledOfficeChairinGray.png |
| Images › 2 › Caption | Recalled Office Chair in Gray |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/RecalledOfficeChairinPink.png |
| Images › 3 › Caption | Recalled Office Chair in Pink |
| Hazards › Name | The back of the chair can break or detach from the seat base when a consumer is seated in the chair, posing a fall hazard. |
| Injuries › Name | The firm has received 12 reports in which the back of the chair broke or detached from the seat base when a consumer was seated in a chair at a store, including 10 reports of injuries, including contusions, strains, numbness, bruising and one reported concussion. |
| Products › Name | Office Chairs |
| Products › Number Of Units | About 81,700 (In addition, about 1,000 were sold in Canada) |
| Recall I D | 9546 |
| Remedies › Name | Consumers should immediately stop using the recalled chairs and contact TJX for instructions on how to participate in the recall and dispose of the chairs from home to receive a full refund. Consumers can also return the recalled chairs to any Marshalls, T.J. Maxx, HomeGoods or Homesense store for a full refund. |
| Importers › Name | The TJX Companies Inc., of Framingham, Massachusetts |
| Retailers › Name | Marshalls, T.J. Maxx, HomeGoods and Homesense stores nationwide from June 2019 through December 2022 for between $60 and $70. |
| Recall Date | 2023-03-02T00:00:00 |
| Description | This recall involves office chairs with a circle cushioned seat that attaches to an adjustable metal stand and five wheels. The back of the chair is a cushioned horizontal oval. The recalled office chairs were sold in white, black, gray, floral, pink, orange, navy, light blue, brown, mint and cream colors. The cushion is covered in either velvet, linen, boucle or faux leather. One of the following style numbers is printed on a hang tag attached to the product: GT646, GT646A, GT646AA, GT646AB, GT646AABO. "ANJI GUOTAI Furniture Co. Ltd." and "Made in China" are printed on a label underneath the seat. |
| Recall Number | 23137 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/anji-guotai-office-chair-recalled-due-fall-and-injury-hazards |
| Consumer Contact | TJX toll-free at 888-359-4763 from 7 a.m. to 6 p.m. CT Monday through Friday or online at https://www.recallrtr.com/officechair for more information; Marshalls at https://www.marshalls.com/us/store/jump/topic/Product-Recalls/2400019 or www.marshalls.com and click on "Product Recalls" at the bottom of the page; T.J. Maxx at https://tjmaxx.tjx.com/store/jump/topic/product-recalls/2400019 or www.tjmaxx.com and click on "Product Recalls" at the bottom of the page; HomeGoods at https://www.homegoods.com/us/store/jump/topic/find-help/our-product-/2400009#productrecalls or www.homegoods.com and click on "Product Recalls" at the bottom of the page; or Homesense at https://us.homesense.com/recalls or www.homesense.com and click on "Product Info/Recalls" at the bottom of the page. |
| Last Publish Date | 2023-03-02T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought TJX Recalls Office Chairs Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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