CPSCGeneral Alert

TJX Recalls Foldable Bistro Set Chairs Due to Fall Hazard; Sold at Marshalls, T.J. Maxx, HomeGoods and Homesense Stores

Publicado: 14 de septiembre de 2023ID de Retiro: 23280Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The wooden frame of the chair can break or collapse when a consumer is seated in the chair, posing a fall hazard.

Descripción del Producto e Identificación

This recall involves wooden folding chairs sold as part of three-piece foldable bistro sets under the Panama Jack and House & Garden brands. The sets consist of one small wooden table and two foldable chairs made with wood frames and black, anthracite, navy blue, beige, olive green, or off-white roping on the seat and back. They have either a Panama Jack or House & Garden hangtag that includes the chair and table dimensions and "Made in Vietnam." Chair dimensions are 16.53" x 20.47 x 32.28" and the folding table dimensions are 23.62 x 23.62 x 28.74.

Productos Afectados

Foldable Bistro Set Chairs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/TJX-Recalls-Foldable-Bistro-Set-Chairs-Due-to-Fall-Hazard-Sold-at-Marshalls-T-J-Maxx-HomeGoods-and-Homesense-Stores
TitleTJX Recalls Foldable Bistro Set Chairs Due to Fall Hazard; Sold at Marshalls, T.J. Maxx, HomeGoods and Homesense Stores
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/bistro-set-beige.png
Images › 1 › CaptionRecalled Foldable Bistro Set Chairs in beige
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/bistro-set-black.png
Images › 2 › CaptionRecalled Foldable Bistro Set Chairs in black
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/house-garden-tag.png
Images › 3 › CaptionHouse & Garden Hang Tag on Recalled Foldable Bistro Set Chairs
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/panama-jack-tag.png
Images › 4 › CaptionPanama Jack Hang Tag on Recalled Foldable Bistro Set Chairs
Hazards › NameThe wooden frame of the chair can break or collapse when a consumer is seated in the chair, posing a fall hazard.
Injuries › NameThe firm has received seven reports of the wooden frame of the chair breaking or collapsing when a consumer was seated on the chair, including four reports of minor injuries.
Products › NameFoldable Bistro Set Chairs
Products › Number Of UnitsAbout 11,000
Recall I D9709
Remedies › NameConsumers should immediately stop using the recalled chairs and contact TJX for instructions on how to receive a full refund and dispose of chairs. Consumers can also return the recalled chairs to any HomeGoods, Marshalls, T.J. Maxx, or Homesense store for a full refund.
Importers › NameThe TJX Companies Inc., of Framingham, Massachusetts
Retailers › NameMarshalls, T.J. Maxx, HomeGoods, and Homesense stores nationwide from March 2022 through June 2023 for between $150 and $200.
Recall Date2023-09-14T00:00:00
DescriptionThis recall involves wooden folding chairs sold as part of three-piece foldable bistro sets under the Panama Jack and House & Garden brands. The sets consist of one small wooden table and two foldable chairs made with wood frames and black, anthracite, navy blue, beige, olive green, or off-white roping on the seat and back. They have either a Panama Jack or House & Garden hangtag that includes the chair and table dimensions and "Made in Vietnam." Chair dimensions are 16.53" x 20.47 x 32.28" and the folding table dimensions are 23.62 x 23.62 x 28.74.
Recall Number23280
Remedy Options › OptionRefund
Consumer ContactTJX at 800-762-4177 from 7 a.m. to 6 p.m. CT Monday through Friday or online at www.recallrtr.com/bistrochair for more information; HomeGoods at https://m.homegoods.com/us/m/jump/topic/product-recalls/2400019 or www.homegoods.com and click on "Product Recalls" at the bottom of the page; Marshalls at https://m.marshalls.com/us/m/jump/topic/Product-Recalls/2400019 or www.marshalls.com and click on "Product Recalls" at the bottom of the page; T.J. Maxx at https://m.tjmaxx.tjx.com/m/jump/topic/product-recalls/2400019 or www.tjmaxx.com, and click on "Product Recalls" at the bottom of the page; Homesense at https://us.homesense.com/recalls or www.homesense.com and click on "Product Recalls" at the bottom of the page.
Last Publish Date2023-09-14T00:00:00
Manufacturer Countries › CountryVietnam

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought TJX Recalls Foldable Bistro Set Chairs Due to Fall Hazard; Sold at Marshalls, T.J. Maxx, HomeGoods and Homesense Stores?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

    Recall Hazard Severity
    Caution (Class III)
    Alerta Oficial de la Agencia

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