The North Face Recalls Women's Shellista V Mid Waterproof Boots Due to Fall Hazard
USThe North Face Recalls Women's Shellista V Mid Waterproof Boots Due to Fall Hazard
Motivo del Retiro / Peligro
TranslatedThe hook of one boot can catch on the lace of the other boot, posing a fall hazard to the consumer.
Descripción del Producto e Identificación
TranslatedThis recall involves The North Face Women's Shellista V Mid Waterproof Boots in sizes 5 through 11. The boots have traditional lace-up closures and The North Face logo embossed on the side and imprinted on the insole. The boots were sold in white with style number NF0A8ADB3IE, gray with style number NF0A8ADB5IF, tan with style number NF0A8ADBHFQ, and black with style number NF0A8ADBKT0. The style number is located on the label on the tongue of the boot.
Productos Afectados
TranslatedThe North Face Women's Shellista V Mid Waterproof Boots
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/The-North-Face-Recalls-Womens-Shellista-V-Mid-Waterproof-Boots-Due-to-Fall-Hazard |
| Title | The North Face Recalls Women's Shellista V Mid Waterproof Boots Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Shellista-1.png |
| Images › 1 › Caption | Recalled North Face Women's Shellista V Mid Waterproof Boots in white, gray, tan and black |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Shellista-2.jpg |
| Images › 2 › Caption | Location of style color code on the recalled North Face Shellista V Mid Waterproof Boot |
| Hazards › Name | The hook of one boot can catch on the lace of the other boot, posing a fall hazard to the consumer. |
| Injuries › Name | The firm has received 28 reports of the top hook catching on the lace of the other boot, including 15 reports of minor injuries in the United States. |
| Products › Name | The North Face Women's Shellista V Mid Waterproof Boots |
| Products › Number Of Units | About 15,200 (In addition, about 5,900 were sold in Canada) |
| Recall I D | 10240 |
| Remedies › Name | Consumers should immediately stop using the recalled boots and contact The North Face for instructions on how to return the boots and receive a full refund in the original form of payment, a gift card, or via check if the purchase was made with cash. After contacting The North Face, consumers will receive a shipping label to return the boots free of charge. |
| Importers › Name | The North Face, a division of VF Outdoor LLC, of Denver, Colorado |
| Retailers › Name | The North Face stores, Dick's Sporting Goods, Nordstrom, REI, and other stores nationwide, and online at thenorthface.com and other websites from September 2024 through January 2025 for about $165. |
| Recall Date | 2025-04-17T00:00:00 |
| Description | This recall involves The North Face Women's Shellista V Mid Waterproof Boots in sizes 5 through 11. The boots have traditional lace-up closures and The North Face logo embossed on the side and imprinted on the insole. The boots were sold in white with style number NF0A8ADB3IE, gray with style number NF0A8ADB5IF, tan with style number NF0A8ADBHFQ, and black with style number NF0A8ADBKT0. The style number is located on the label on the tongue of the boot. |
| Recall Number | 25226 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/north-face-women-s-shellista-v-mid-waterproof-boots-recalled-due-potential-fall-hazard |
| Consumer Contact | The North Face at 800 297-9150 from 7 a.m. to 6 p.m. CT Monday through Friday, email at recall_wshellistaV@thenorthface.com, or online at https://www.thenorthface.com/en-us/help/product-recall or at thenorthface.com and click on "Product Recall" at the bottom of the page for more information. |
| Last Publish Date | 2025-04-17T00:00:00 |
| Manufacturer Countries › Country | Vietnam |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought The North Face Recalls Women's Shellista V Mid Waterproof Boots Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: The North Face Recalls Women's Shellista V Mid Waterproof Boots Due to Fall Hazard Check if your household is affected: https://therecallfile.com/es/recalls/the-north-face-recalls-women-s-shellista-v-mid-waterproof-boots-due-to/CPSC-25226
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