The Laundress Recalls Laundry Detergent and Household Cleaning Products Due to Risk of Exposure to Bacteria
USThe Laundress Recalls Laundry Detergent and Household Cleaning Products Due to Risk of Exposure to Bacteria
Motivo del Retiro / Peligro
TranslatedThe recalled products can contain bacteria, including Burkholderia cepacia complex, Klebsiella aerogenes and multiple different species of Pseudomonas, many of which are environmental organisms found widely in soil and water, and some may also be found in humans. People with weakened immune systems, external medical devices, and underlying lung conditions who are exposed to the bacteria face a risk of serious infection that may require medical treatment. The bacteria can enter the body if inhaled, or through the eyes or a break in the skin. People with healthy immune systems are usually not affected by the bacteria.
Descripción del Producto e Identificación
TranslatedThis recall involves The Laundress laundry detergent, fabric conditioner and other cleaning products, a complete list of which is available at www.TheLaundressRecall.com, with lot codes beginning with a prefix letter F and the last four digits numbered 9354 or less, H and the last four digits numbered 2262 or less, and T and the last four digits numbered 5264 or less. For a complete list of products, visit www.TheLaundressRecall.com. All products have "The Laundress - New York" printed at the top of the label. The Laundress is recalling all products manufactured at the affected facility through September 2022.
Productos Afectados
TranslatedThe Laundress laundry and household cleaning products
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/The-Laundress-Recalls-Laundry-Detergent-and-Household-Cleaning-Products-Due-to-Risk-of-Exposure-to-Bacteria |
| Title | The Laundress Recalls Laundry Detergent and Household Cleaning Products Due to Risk of Exposure to Bacteria |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledTheLaundresslaundrydetergents.JPG |
| Images › 1 › Caption | Recalled The Laundress laundry detergents |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/RecalledTh Laundressstainsolutionandfabricconditioners.jpg |
| Images › 2 › Caption | Recalled The Laundress stain solution and fabric conditioners |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/RecalledTheLaundresssurfacecleanerallpurposecleaningconcentratedishdetergentglassmirrorcleaneraromatherapydishsoapandaromatherapysurfacecleaner.jpg |
| Images › 3 › Caption | Recalled The Laundress surface cleaner, all-purpose cleaning concentrate, dish detergent, glass & mirror cleaner, aromatherapy dish soap and aromatherapy surface cleaner |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Lotcodes.png |
| Images › 4 › Caption | Lot codes of affected products can be identified on the bottom or side of the bottle in black type, as seen in the red box |
| Hazards › Name | The recalled products can contain bacteria, including Burkholderia cepacia complex, Klebsiella aerogenes and multiple different species of Pseudomonas, many of which are environmental organisms found widely in soil and water, and some may also be found in humans. People with weakened immune systems, external medical devices, and underlying lung conditions who are exposed to the bacteria face a risk of serious infection that may require medical treatment. The bacteria can enter the body if inhaled, or through the eyes or a break in the skin. People with healthy immune systems are usually not affected by the bacteria. |
| Injuries › Name | The company is aware of 11 consumers who have reported Pseudomonas infections and is investigating these reports to see if there is any connection to the recalled products. |
| Products › Name | The Laundress laundry and household cleaning products |
| Products › Number Of Units | Approximately 8 million. To date, testing has identified bacteria in certain recalled products, including those produced between January 2021 and September 2022. |
| Recall I D | 9460 |
| Remedies › Name | Consumers should immediately stop using the recalled products. Consumers who purchased the recalled products on or after January 2021 may request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt. After requesting a refund, consumers should dispose of the product by closing the bottle tightly and placing it in household trash. Do not empty the product prior to disposal. |
| Retailers › Name | Online at TheLaundress.com, Amazon.com, and additional websites and in stores at The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.Peal, Brooklinen, and other major retailers nationwide, through September 2022 for between $8 and $100. |
| Recall Date | 2022-12-01T00:00:00 |
| Description | This recall involves The Laundress laundry detergent, fabric conditioner and other cleaning products, a complete list of which is available at www.TheLaundressRecall.com, with lot codes beginning with a prefix letter F and the last four digits numbered 9354 or less, H and the last four digits numbered 2262 or less, and T and the last four digits numbered 5264 or less. For a complete list of products, visit www.TheLaundressRecall.com. All products have "The Laundress - New York" printed at the top of the label. The Laundress is recalling all products manufactured at the affected facility through September 2022. |
| Distributors › Name | The Laundress, a subsidiary of Conopco Inc. d/b/a Unilever, of Englewood Cliffs, New Jersey. |
| Recall Number | 23058 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/laundress-brand-laundry-and-household-cleaning-products-recalled-due-risk-exposure |
| Consumer Contact | The Laundress at 800-681-1915 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.TheLaundressRecall.com or at www.TheLaundress.com and click "Get Started" on the homepage to begin the reimbursement process. |
| Last Publish Date | 2022-12-01T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought The Laundress Recalls Laundry Detergent and Household Cleaning Products Due to Risk of Exposure to Bacteria?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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