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The Cooks Collective Culinary Professional Stand Mixer

Name: The Cooks Collective Culinary Professional Stand Mixer
Brand: The
SKU: AU-2f8a9893-6998-4858-9c56-f3d47a400a6c
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 19 de febrero de 2026ID de Retiro: 2f8a9893-6998-4858-9c56-f3d47a400a6cCategoría: Productos de ConsumoPaís: Australia

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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The product can generate or retain electric charge when used. The electric charge level exceeds the limit allowed under Australian electrical standards. As a result, the user can receive an electric shock if they simultaneously touch the beater shaft and the earthed metal enclosure.

Descripción del Producto e Identificación

Reason / Defects: The product can generate or retain electric charge when used. The electric charge level exceeds the limit allowed under Australian electrical standards. As a result, the user can receive an electric shock if they simultaneously touch the beater shaft and the earthed metal enclosure. Hazards: Risk of serious injury or death from electric shock when the mixer is being used. Incidents of electric shock have occurred. What to do: Stop using the mixer immediately and unplug it from the wall. Return the mixer to your nearest Myer store for a full refund. If you cannot make it in-store, contact the Myer Customer Service Centre to organise a pre-paid return label to return the mixer via Australia Post. Contact Myer call: 13 69 37 Monday to Friday 9am to 6pm (AEDT), Saturday and Sunday 10am to 5pm (AEDT). email: Myer.CustomerServiceCentre@myer.com.au visit: https://www.myer.com.au/content/product-safety-recalls

Productos Afectados

The Cooks Collective brand stand mixer with metal bowl.

Additional Source Details

Field	Value
Guid › #text	2f8a9893-6998-4858-9c56-f3d47a400a6c
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/the-cooks-collective-culinary-professional-stand-mixer
Pub Date	Thu, 19 Feb 2026 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Front%20of%20mixer.jpg?itok=HlLYYYLr

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought The Cooks Collective Culinary Professional Stand Mixer?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Nivel de RiesgoHome electrical appliances
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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