CPSCGeneral Alert

Textron Specialized Vehicles Recalls Personal Transportation Vehicles (PTV), Due to Fall and Injury Hazards (Recall Alert)

Name: Textron Specialized Vehicles Recalls Personal Transportation Vehicles (PTV), Due to Fall and Injury Hazards (Recall A...
Brand: Textron Specialized Vehicles of Augusta, Georgia
SKU: CPSC-22717
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 13 de enero de 2022ID de Retiro: 22717Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The rear seat structure of the PTV can fail, resulting in the rear seat tilting unexpectedly, posing fall and injury hazards to the riders.

Descripción del Producto e Identificación

This recall involves model-year 2022 E-Z-GO Freedom RXV ELiTE, Freedom RXV Gas, and Freedom RXV 48V personal transportation vehicles with a rear-facing seat. Recalled units have serial numbers within the range of 5633701 to 5651753. The vehicle's serial number can be found near the base of the steering column. These vehicles are commonly referred to as golf carts or golf cars and are used primarily to transport people.

Productos Afectados

E-Z-GO Freedom RXV with Rear Facing Seat Personal Transportation Vehicles (PTV)

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2022/Textron-Specialized-Vehicles-Recalls-Personal-Transportation-Vehicles-PTV-Due-to-Fall-and-Injury-Hazards-Recall-Alert
Title	Textron Specialized Vehicles Recalls Personal Transportation Vehicles (PTV), Due to Fall and Injury Hazards (Recall Alert)
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/pic-1_9.png
Images › 1 › Caption	Recalled 2022 E-Z-GO Freedom RXV ELiTE, Freedom RXV Gas, and Freedom RXV 48V with a rear-facing seat
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/pic-2_8.png
Images › 2 › Caption	Location of the serial number on the steering column
Hazards › Name	The rear seat structure of the PTV can fail, resulting in the rear seat tilting unexpectedly, posing fall and injury hazards to the riders.
Injuries › Name	None reported
Products › Name	E-Z-GO Freedom RXV with Rear Facing Seat Personal Transportation Vehicles (PTV)
Products › Number Of Units	About 280
Recall I D	9209
Remedies › Name	Consumers should immediately stop using the rear facing seat of their recalled vehicle and contact Textron for a free repair. Textron Specialized Vehicles is contacting all purchasers directly to coordinate a free repair program with dealers to inspect and replace the recalled vehicle's rear seat frame.
Retailers › Name	E-Z-GO dealerships nationwide and online via E-Z-GO's Dealer to Driveway program, from August 2021 through December 2021 for between $9,900 and $17,450.
Recall Date	2022-01-13T00:00:00
Description	This recall involves model-year 2022 E-Z-GO Freedom RXV ELiTE, Freedom RXV Gas, and Freedom RXV 48V personal transportation vehicles with a rear-facing seat. Recalled units have serial numbers within the range of 5633701 to 5651753. The vehicle's serial number can be found near the base of the steering column. These vehicles are commonly referred to as golf carts or golf cars and are used primarily to transport people.
Recall Number	22717
Manufacturers › Name	Textron Specialized Vehicles of Augusta, Georgia
Remedy Options › Option	Repair
Consumer Contact	Textron Specialized Vehicles toll-free at 888-525-6040 from 8 a.m. to 5 p.m. ET Monday through Friday, email at jcook03@textron.com or online at https://ezgo.txtsv.com and click on "Recall Information" at the bottom of the page, or https://ezgo.txtsv.com/resources/recall-information for more information.
Last Publish Date	2022-01-13T00:00:00
Manufacturer Countries › Country	United States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Textron Specialized Vehicles Recalls Personal Transportation Vehicles (PTV), Due to Fall and Injury Hazards (Recall A...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Empresa ResponsableTextron Specialized Vehicles of Augusta, Georgia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Textron Specialized Vehicles of Augusta, Georgia - Textron Specialized Vehicles Recalls Personal Transportation Vehicles (PTV), Due to Fall and Injury Hazards (Recall Alert)

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Textron Specialized Vehicles Recalls Personal Transportation Vehicles (PTV), Due to Fall and Injury Hazards (Recall Alert)