CPSCGeneral Alert

Textron Specialized Vehicles Recalls E-Z-GO PTVs Due to Fire Hazard (Recall Alert)

Name: Textron Specialized Vehicles Recalls E-Z-GO PTVs Due to Fire Hazard (Recall Alert)
Brand: Textron Specialized Vehicles, of Augusta, Georgia
SKU: CPSC-23726
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 9 de febrero de 2023ID de Retiro: 23726Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The electronic board that powers the USB port can overheat and ignite adjacent components, posing a fire hazard.

Descripción del Producto e Identificación

This recall involves model year 2021, 2022 and 2023 Freedom and Valor E-Z-GO RXV personal transportation vehicles, with serial numbers ranging from 5585710 through 5716926; and model year 2021, 2022 and 2023 Valor, Express and Liberty E-Z-GO TXT personal transportation vehicles, with serial numbers ranging from 3478457 through 3591890. Recalled units are equipped with an optional USB charge port. The vehicle's serial number is printed near the base of the steering column for RXV models and is printed below the operator seat position for TXT models. These vehicles are commonly referred to as golf carts or golf cars and are used primarily to transport people.

Productos Afectados

E-Z-GO Personal Transportation Vehicles (PTVs)

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2023/Textron-Specialized-Vehicles-Recalls-E-Z-GO-PTVs-Due-to-Fire-Hazard-Recall-Alert
Title	Textron Specialized Vehicles Recalls E-Z-GO PTVs Due to Fire Hazard (Recall Alert)
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/RecalledTextronSpecializedVehiclesEZGOExpressTXT_0.png
Images › 1 › Caption	Recalled Textron Specialized Vehicles E-Z-GO Express TXT
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/RecalledTextronSpecializedVehiclesEZGOLibertyTXT_0.png
Images › 2 › Caption	Recalled Textron Specialized Vehicles E-Z-GO Liberty TXT)
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/RecalledTextronSpecializedVehiclesEZGOValorTXT.png
Images › 3 › Caption	Recalled Textron Specialized Vehicles E-Z-GO Valor TXT
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/RecalledTextronSpecializedVehiclesEZGORXVFreedomValor.png
Images › 4 › Caption	Recalled Textron Specialized Vehicles E-Z-GO RXV Freedom and Valor
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/RecalledTextronSpecializedRXVSerialNumberLocationNumbersbeginwith5.png
Images › 5 › Caption	Recalled Textron Specialized Vehicles RXV Serial Number Location – Numbers begin with "5"
Hazards › Name	The electronic board that powers the USB port can overheat and ignite adjacent components, posing a fire hazard.
Injuries › Name	Textron Specialized Vehicles has received 30 reports of the electronic board overheating, including two resulting in a fire with property damage. No injuries have been reported.
Products › Name	E-Z-GO Personal Transportation Vehicles (PTVs)
Products › Number Of Units	About 143,000 (In addition, about 8,100 were sold in Canada and about 1,000 in Mexico) (Some of the PTVs have been previously recalled in September 2021, January 2022 and September 2022)
Recall I D	9527
Remedies › Name	Consumers should immediately stop using the recalled PTVs, turn the key switch to the OFF position and do not connect electric powered PTVs to a charger or a power outlet. Contact Textron Specialized Vehicles to schedule a free repair. The dealer will install a fiberglass/aluminum thermal insulation protective sleeve over the USB charge port module. Textron Specialized Vehicles is contacting all purchasers directly.
Retailers › Name	E-Z-GO dealerships nationwide and online via E-Z-GO's Dealer to Driver program from May 2020 through November 2022 from between $8,200 and $15,700.
Recall Date	2023-02-09T00:00:00
Description	This recall involves model year 2021, 2022 and 2023 Freedom and Valor E-Z-GO RXV personal transportation vehicles, with serial numbers ranging from 5585710 through 5716926; and model year 2021, 2022 and 2023 Valor, Express and Liberty E-Z-GO TXT personal transportation vehicles, with serial numbers ranging from 3478457 through 3591890. Recalled units are equipped with an optional USB charge port. The vehicle's serial number is printed near the base of the steering column for RXV models and is printed below the operator seat position for TXT models. These vehicles are commonly referred to as golf carts or golf cars and are used primarily to transport people.
Recall Number	23726
Manufacturers › Name	Textron Specialized Vehicles, of Augusta, Georgia
Remedy Options › Option	Repair
Inconjunctions › 1 › U R L	https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&rn=2022609
Inconjunctions › 2 › U R L	http://www.profeco.gob.mx/Verificacion/alertas_nvo.asp
Consumer Contact	Textron Specialized Vehicles toll-free at 888-525-6040 from 8 a.m. to 5 p.m. ET, Monday through Friday, email at jcook03@textron.com or online at https://ezgo.txtsv.com and click on "Recall Information" or https://ezgo.txtsv.com/resources/recall-information for more information.
Last Publish Date	2023-02-09T00:00:00
Manufacturer Countries › Country	United States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Textron Specialized Vehicles Recalls E-Z-GO PTVs Due to Fire Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Empresa ResponsableTextron Specialized Vehicles, of Augusta, Georgia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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