CPSCGeneral Alert

Textron Specialized Vehicles Recalls E-Z-GO PTV And Tracker OX EV Vehicles Due to Crash Hazard (Recall Alert)

Name: Textron Specialized Vehicles Recalls E-Z-GO PTV And Tracker OX EV Vehicles Due to Crash Hazard (Recall Alert)
Brand: Textron Specialized Vehicles, of Augusta, Georgia
SKU: CPSC-24713
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 9 de noviembre de 2023ID de Retiro: 24713Categoría: Productos de ConsumoPaís: Estados Unidos

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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The vehicle's internal motor wiring can become damaged over time. Under certain conditions, this issue can cause the vehicle to move unintentionally. This movement poses a crash hazard.

Descripción del Producto e Identificación

This recall involves E-Z-GO PTV and Tracker OX EV vehicles. These vehicles are also called golf carts. Vehicles with Electric ELiTE Express S6 and L6 models with serial numbers 3591558, 3591568, 3591767-3591769 and 3597204 and 3608440 are included in the recall. Tracker OX EV with serial numbers between 8029703 and 8030650 are also included in the recall. The serial number is located under the charger receptacle on the E-Z-Go and Tracker vehicles. The model name is located on the side of the vehicles.

Productos Afectados

Electric Powered E-Z-GO ELiTE Express L6 and EliTE Express S6 PTV and Tracker OX EV vehicles

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2024/Textron-Specialized-Vehicles-Recalls-E-Z-GO-PTV-And-Tracker-OX-EV-Vehicles-Due-to-Crash-Hazard-Recall-Alert
Title	Textron Specialized Vehicles Recalls E-Z-GO PTV And Tracker OX EV Vehicles Due to Crash Hazard (Recall Alert)
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/image3_27.png
Images › 1 › Caption	Recalled E-Z-GO ELiTE Electric Express S6
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/image2_26.png
Images › 2 › Caption	Recalled E-Z-GO ELiTE Electric Express L6
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/image4_14.png
Images › 3 › Caption	Recalled OX EV
Hazards › Name	The vehicle's internal motor wiring can become damaged over time. Under certain conditions, this issue can cause the vehicle to move unintentionally. This movement poses a crash hazard.
Injuries › Name	Textron Specialized Vehicles received one report of the vehicles moving unexpectedly. No injuries have been reported.
Products › Name	Electric Powered E-Z-GO ELiTE Express L6 and EliTE Express S6 PTV and Tracker OX EV vehicles
Products › Number Of Units	About 1,660 (In addition, about 60 were sold in Canada and about 20 were sold in Mexico)
Recall I D	9759
Remedies › Name	Consumers should immediately stop using the E-Z-GO PTV and Tracker OX vehicles and contact their dealership or Textron Specialized Vehicle for a free repair. Textron Specialized Vehicles is contacting all purchasers directly.
Retailers › Name	The recalled E-Z-GO models were sold through E-Z-GO authorized dealers nationwide. Tracker models are sold through Tracker authorized dealers, Bass Pro Shops and Cabela's stores nationwide. The recalled vehicles were sold between January 2023 through July 2023 for between $13,000 and $18,500.
Recall Date	2023-11-09T00:00:00
Description	This recall involves E-Z-GO PTV and Tracker OX EV vehicles. These vehicles are also called golf carts. Vehicles with Electric ELiTE Express S6 and L6 models with serial numbers 3591558, 3591568, 3591767-3591769 and 3597204 and 3608440 are included in the recall. Tracker OX EV with serial numbers between 8029703 and 8030650 are also included in the recall. The serial number is located under the charger receptacle on the E-Z-Go and Tracker vehicles. The model name is located on the side of the vehicles.
Recall Number	24713
Manufacturers › Name	Textron Specialized Vehicles, of Augusta, Georgia
Remedy Options › Option	Repair
Inconjunctions › 1 › U R L	https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng
Inconjunctions › 2 › U R L	https://www.gob.mx/profeco
Consumer Contact	Textron Specialized Vehicle toll-free at 888-525-6040 between 8 a.m. and 5 p.m. ET Monday through Friday, email at jcook03@textron.com or online (for E-Z-Go) at https://ezgo.txtsv.com/resources/recall-information and (for Tracker) at https://www.trackeroffroad.com/recalls.htm.
Last Publish Date	2023-11-09T00:00:00
Manufacturer Countries › Country	United States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Textron Specialized Vehicles Recalls E-Z-GO PTV And Tracker OX EV Vehicles Due to Crash Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Empresa ResponsableTextron Specialized Vehicles, of Augusta, Georgia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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