NHTSAGeneral Alert

Tesla, Inc. - Incorrect Horn Pad May Prevent Horn From Sounding

Publicado: 19 de marzo de 2025ID de Retiro: 25V172000Categoría: Vehículos y AutomotrizPaís: Estados Unidos
US
Vehicle RecallNHTSAUSUS

Tesla, Inc. - Incorrect Horn Pad May Prevent Horn From Sounding

Recalling Firm: Tesla, Inc.

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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

Descripción del Producto e Identificación

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

Productos Afectados

Incorrect Horn Pad May Prevent Horn From Sounding

Additional Source Details

FieldValue
SubjectIncorrect Horn Pad May Prevent Horn From Sounding
Nhtsa id25V172000
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=25V172000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerTesla, Inc.
Defect summaryTesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Completion rate67.03
Corrective actionTesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
Consequence summaryAn inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Mfr campaign numberSB-25-20-001
Potentially affected91
Report received date2025-03-19T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Tesla, Inc. - Incorrect Horn Pad May Prevent Horn From Sounding?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableTesla, Inc.
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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