Tender Leaf Toys Stacking Forest
AustraliaTender Leaf Toys Stacking Forest
Motivo del Retiro / Peligro
TranslatedThe product does not comply with the mandatory safety standard for toys for children up to and including 36 months of age . The leaves of the wooden stacking tree are small parts.
Descripción del Producto e Identificación
TranslatedReason / Defects: The product does not comply with the mandatory safety standard for toys for children up to and including 36 months of age . The leaves of the wooden stacking tree are small parts. Hazards: Risk of choking, suffocation or death to young children if they put the small parts into their mouth. What to do: Consumers should remove the leaves from the toy immediately and dispose of them. Consumers should contact Kaleidoscope to arrange replacement leaves to be sent to them free of charge. Consumers will need to provide Kaleidoscope with evidence that the original leaves have been disposed of. For more information, consumers can contact Kaleidoscope by phone on 07 3375 6446 or by email at products@kaleidoscope.com.au
Productos Afectados
TranslatedWooden stacking tree with 19 wooden animals and leaves. Affected SKU TL8409 is printed on a sticker on the base of the tree.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 2a14b638-3f17-4962-b999-25c7fa2269c5 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/tender-leaf-toys-stacking-forest |
| Pub Date | Thu, 01 Feb 2024 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Tender%20Leaf%20Toys%20Stacking%20Forest.jpg?itok=J5PbRm2Q |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Tender Leaf Toys Stacking Forest?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de Riesgo["Novelty toys","Toys for babies and toddlers"]
- DistributionAustralia
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