Tender Leaf Toys Audio Sensory Tray
AustraliaTender Leaf Toys Audio Sensory Tray
Motivo del Retiro / Peligro
TranslatedThe product does not comply with the mandatory safety standard for toys for children up to and including 36 months of age . The small internal metal bell and steel pin inside the orange bell may come off.
Descripción del Producto e Identificación
TranslatedReason / Defects: The product does not comply with the mandatory safety standard for toys for children up to and including 36 months of age . The small internal metal bell and steel pin inside the orange bell may come off. Hazards: If the metal bell and steel pin come off, it may pose a choking or suffocation hazard for young children. What to do: Consumers should immediately stop using the product and dispose of it. Consumers will need to contact Kaleidoscope and provide evidence that the product has been disposed of and the place of purchase. Kaleidoscope will organise for a full refund to be issued from the place of purchase once this has been provided. For more information, consumers can contact their retailer, or Kaleidoscope by phone on 07 3375 6446 or via email at customerservice@kaleidoscope.com.au
Productos Afectados
TranslatedTender Leaf Toys Audio Sensory Tray A wooden tray with four different wooden shapes. Each shape features a different type of sound.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 33d82864-a91f-4ad2-a846-1eb4fc7358a8 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/tender-leaf-toys-audio-sensory-tray |
| Pub Date | Tue, 16 Nov 2021 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Audio%20Sensory%20Tray%20-%20in%20packaging.jpg?itok=tI5ayomn |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Tender Leaf Toys Audio Sensory Tray?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de Riesgo["Learning and activity toys","Toys for babies and toddlers"]
- DistributionAustralia
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🚨 SAFETY ALERT: Tender Leaf Toys Audio Sensory Tray Check if your household is affected: https://therecallfile.com/es/recalls/tender-leaf-toys-audio-sensory-tray/AU-33d82864-a91f-4ad2-a846-1eb4fc7358a8
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