Synergy Housewares Recalls Wolfgang Puck Petite Tea Kettles Due to Burn Hazard; Sold on HSN
USSynergy Housewares Recalls Wolfgang Puck Petite Tea Kettles Due to Burn Hazard; Sold on HSN
Motivo del Retiro / Peligro
TranslatedThe kettle's infuser basket lid is loose and can fall off during use, posing a burn hazard to consumers.
Descripción del Producto e Identificación
TranslatedThis recall involves Wolfgang Puck-branded petite tea kettles sold with a removable tea infuser basket. The recalled, 14 oz. capacity, stainless-steel kettle was sold in beige, black, pink and red. "Wolfgang Puck Petite Kettle" and a six-digit lot code (022020, 022021, 022022, 042022, 022023 or 032023) appears on the kettle's underside.
Productos Afectados
TranslatedWolfgang Puck Stainless Steel Petite Tea Kettles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Synergy-Housewares-Recalls-Wolfgang-Puck-Petite-Tea-Kettles-Due-to-Burn-Hazard-Sold-on-HSN |
| Title | Synergy Housewares Recalls Wolfgang Puck Petite Tea Kettles Due to Burn Hazard; Sold on HSN |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/wolfgang-kettle.png |
| Images › 1 › Caption | Recalled Wolfgang Puck Petite Kettle |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/wolfgang-kettle-2.png |
| Images › 2 › Caption | Wolfgang Puck Petite Kettle appears on the kettle's underside |
| Hazards › Name | The kettle's infuser basket lid is loose and can fall off during use, posing a burn hazard to consumers. |
| Injuries › Name | Synergy Housewares has received at least 10 reports of incidents involving the kettle lids, including 5 resulting in injuries such as burns or scalding from the lid falling off the kettle during use. |
| Products › Name | Wolfgang Puck Stainless Steel Petite Tea Kettles |
| Products › Number Of Units | About 40,000 |
| Recall I D | 10382 |
| Remedies › Name | Consumers should stop using the tea kettle immediately and contact Synergy Housewares for a free new lid for the kettle. |
| Importers › Name | Synergy Housewares LLC, of Coconut Creek, Florida |
| Retailers › Name | HSN.com and on the HSN television network from August 2020 through January 2025 for about $20. |
| Recall Date | 2025-08-14T00:00:00 |
| Description | This recall involves Wolfgang Puck-branded petite tea kettles sold with a removable tea infuser basket. The recalled, 14 oz. capacity, stainless-steel kettle was sold in beige, black, pink and red. "Wolfgang Puck Petite Kettle" and a six-digit lot code (022020, 022021, 022022, 042022, 022023 or 032023) appears on the kettle's underside. |
| Recall Number | 25432 |
| Remedy Options › Option | Repair |
| Consumer Contact | Synergy Housewares toll-free at 855-837-4111 from 9 a.m. to 5 p.m. ET Monday to Friday, or online at https://claims.synergyhousewares.com/recall. |
| Last Publish Date | 2025-08-14T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Synergy Housewares Recalls Wolfgang Puck Petite Tea Kettles Due to Burn Hazard; Sold on HSN?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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