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Surprise 5 - Flavoured Drink 250mL with Toy Watch

Publicado: 10 de noviembre de 2022ID de Retiro: 13c87ae7-007a-42c7-94fb-31b1045554cfCategoría: Productos de ConsumoPaís: Australia
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Motivo del Retiro / Peligro

The product does not comply with the mandatory safety standard for products containing button/coin batteries. The toy watch that comes with the drink does not have a secure button battery compartment that is resistant to being opened by children.

Descripción del Producto e Identificación

Reason / Defects: The product does not comply with the mandatory safety standard for products containing button/coin batteries. The toy watch that comes with the drink does not have a secure button battery compartment that is resistant to being opened by children. Hazards: If swallowed, a button/coin battery can become stuck in a child's throat and result in catastrophic injuries or death. Inserting button batteries into ears or noses can also lead to significant injuries. Button batteries also pose a choking hazard to young children. What to do: Consumers should immediately stop using the product and keep it out of reach of children. Contact Steel City Beverage Company for a replacement or refund. For further information, please contact Steel City Beverage Company on 02 4274 7444 or accounts@steelcitybevco.com.au

Productos Afectados

Flavoured juice drinks with speciality designed bottle containing a toy that has unsecured button batteries.

Additional Source Details

FieldValue
Guid › #text13c87ae7-007a-42c7-94fb-31b1045554cf
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/surprise-5-flavoured-drink-250ml-with-toy-watch
Pub DateThu, 10 Nov 2022 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Toy%20Watch%20front.jpg?itok=MJz2lQHC

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Surprise 5 - Flavoured Drink 250mL with Toy Watch?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de Riesgo["Hazardous materials","Jewellery and fashion accessories","Button batteries"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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