CPSCGeneral Alert

Super73 Recalls Z Miami SE and Z Adventure Core Electric Bicycles Due to Crash and Injury Hazards

Name: Super73 Recalls Z Miami SE and Z Adventure Core Electric Bicycles Due to Crash and Injury Hazards
Brand: Super73 Inc., of Irvine, California
SKU: CPSC-25149
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 20 de febrero de 2025ID de Retiro: 25149Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The retaining pin in the e-bike's disc brake calipers can loosen and dislodge from the caliper assembly, resulting in brake failure, posing crash and injury hazards to the rider.

Descripción del Producto e Identificación

This recall involves Super73's model year 2024 Z Miami SE (900-00288, 900-00309 and 900-00313) and Z Adventure Core (900-00308) electric bicycles. The Z Miami SE e-bikes were sold in three colors: Bandit black with a black seat; Palladium gray with a camel seat; and Astro Orange with a black seat. The Z Adventure Core e-bikes come in only one color: Sandstorm, which has a black and brown frame. The model name and color are on the purchase receipt.

Productos Afectados

Model Year 2024 Z Miami SE and Z Adventure Core Electric Bicycles

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2025/Super73-Recalls-Z-Miami-SE-and-Z-Adventure-Core-Electric-Bicycles-Due-to-Crash-and-Injury-Hazards
Title	Super73 Recalls Z Miami SE and Z Adventure Core Electric Bicycles Due to Crash and Injury Hazards
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/73-1.jpg
Images › 1 › Caption	Recalled Super73 Z Miami SE e-bike - Model Year 2024
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/73-2.jpg
Images › 2 › Caption	Recalled Super73 ZX Adventure Core e-bike - Model Year 2024
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/73-3.jpg
Images › 3 › Caption	Disc brake caliper on the recalled e-bikes
Hazards › Name	The retaining pin in the e-bike's disc brake calipers can loosen and dislodge from the caliper assembly, resulting in brake failure, posing crash and injury hazards to the rider.
Injuries › Name	The firm has received 21 reports of loose retaining pins and/or related brake failure, resulting in one minor injury.
Products › Name	Model Year 2024 Z Miami SE and Z Adventure Core Electric Bicycles
Products › Number Of Units	About 1,400
Recall I D	10174
Remedies › Name	Consumers should immediately stop using the recalled e-bikes and contact the firm for a free repair kit. Consumers will receive a new retaining pin and up to $50 toward the cost of the professional installation of the new pin. Consumers will be asked to send a copy of their installation receipt to Super73 for reimbursement of the installation cost. Super73 and its retailers are contacting all purchasers directly.
Retailers › Name	Super73's store in Irvine, California, other bicycle stores nationwide and online at https://Super73.com from April 2024 through September 2024 for between $2,300 and $2500.
Recall Date	2025-02-20T00:00:00
Description	This recall involves Super73's model year 2024 Z Miami SE (900-00288, 900-00309 and 900-00313) and Z Adventure Core (900-00308) electric bicycles. The Z Miami SE e-bikes were sold in three colors: Bandit black with a black seat; Palladium gray with a camel seat; and Astro Orange with a black seat. The Z Adventure Core e-bikes come in only one color: Sandstorm, which has a black and brown frame. The model name and color are on the purchase receipt.
Recall Number	25149
Manufacturers › Name	Super73 Inc., of Irvine, California
Remedy Options › Option	Repair
Consumer Contact	Super73 toll-free at 888-841-3584 from 9 a.m. to 5 p.m. PT Monday through Friday, email at safety@super73.com, or online at https://super73.com/pages/product-recall or https://super73.com and click on "Product Safety Advisory" link at the bottom of the homepage for more information.
Last Publish Date	2025-02-20T00:00:00
Manufacturer Countries › Country	Taiwan

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Super73 Recalls Z Miami SE and Z Adventure Core Electric Bicycles Due to Crash and Injury Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Empresa ResponsableSuper73 Inc., of Irvine, California

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Super73 Inc., of Irvine, California - Super73 Recalls Z Miami SE and Z Adventure Core Electric Bicycles Due to Crash and Injury Hazards

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Super73 Recalls Z Miami SE and Z Adventure Core Electric Bicycles Due to Crash and Injury Hazards