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Australia ProductsGeneral Alert

Super Cheap Auto Pty Ltd - ToolPRO 1600kg Low Profile Hydraulic Trolley Jack

Name: Super Cheap Auto Pty Ltd - ToolPRO 1600kg Low Profile Hydraulic Trolley Jack
Brand: Super
SKU: AU-a5b22e43-b248-4e33-9e0c-f205008078f2
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 24 de julio de 2024ID de Retiro: a5b22e43-b248-4e33-9e0c-f205008078f2Categoría: Productos de ConsumoPaís: Australia

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Motivo del Retiro / Peligro

The front wheel axle, lifting arm pivot shaft, or cylinder pivot shaft may break during normal use. This can also occur while the jack is not in use.

Descripción del Producto e Identificación

Reason / Defects: The front wheel axle, lifting arm pivot shaft, or cylinder pivot shaft may break during normal use. This can also occur while the jack is not in use. Hazards: There is a risk of serious injury or death if the jack fails causing a vehicle to collapse on a consumer. What to do: Consumers should immediately stop using the product and check the manufacturing batch of their jack. The manufacturing batch is marked on a white label placed near the instruction label. Consumers with recalled products should return the product to their nearest Supercheap Auto store for a replacement unit or refund. For further information, contact Supercheap Auto by phone on 1300 175 010 Monday to Friday from 8:00 am to 6:00 pm and Saturday from 9:00 am to 5:00 pm (AEST) or visit www.supercheapauto.com.au

Productos Afectados

Low-profile trolley jack Rated to 1600kg Brand: ToolPRO Black body with red lifting arm Only batches starting with ‘TH202311’ are being recalled

Additional Source Details

Field	Value
Guid › #text	a5b22e43-b248-4e33-9e0c-f205008078f2
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/recalls/super-cheap-auto-pty-ltd-toolpro-1600kg-low-profile-hydraulic-trolley-jack
Pub Date	Wed, 24 Jul 2024 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/ToolPRO%201600kg%20Low%20Profile%20Hydraulic%20Trolley%20Jack.jpg?itok=sh1-AG79

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Super Cheap Auto Pty Ltd - ToolPRO 1600kg Low Profile Hydraulic Trolley Jack?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Super Cheap Auto Pty Ltd - ToolPRO 1600kg Low Profile Hydraulic Trolley Jack

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