SunSetter Recalls Vinyl Covers for Motorized Awnings Due to Impact and Fall Hazards; One Death Reported (Recall Alert)
USSunSetter Recalls Vinyl Covers for Motorized Awnings Due to Impact and Fall Hazards; One Death Reported (Recall Alert)
Recalling Firm: SunSetter Products LP, of Malden, Mass.
Motivo del Retiro / Peligro
TranslatedIf a powered awning is activated while the cover is secured with bungee tie-downs, when the cover is removed, the awning can open unexpectedly with enough force to strike a consumer standing in the awning's path, causing them to fall and suffer death or serious injury.
Descripción del Producto e Identificación
TranslatedThis recall involves all soft vinyl awning covers used with SunSetter® Motorized, Motorized XL, Motorized PRO, Motorized PROXL, and Oasis Freestanding Motorized Retractable Awnings distributed by SunSetter from June 1999 to January 2019 and supplied with bungee tie-downs. Covers for manually operated awnings are not affected by this recall.
Productos Afectados
TranslatedVinyl covers for SunSetter Motorized Awnings
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/SunSetter-Recalls-Vinyl-Covers-for-Motorized-Awnings-Due-to-Impact-and-Fall-Hazards-One-Death-Reported-Recall-Alert |
| Title | SunSetter Recalls Vinyl Covers for Motorized Awnings Due to Impact and Fall Hazards; One Death Reported (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1552_3.jpeg |
| Images › 1 › Caption | Vinyl Cover for Wall Mounted SunSetter Motorized Awning |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/1552_1.png |
| Images › 2 › Caption | Vinyl Cover for Oasis Freestanding SunSetter Motorized Awning |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/1552_2.jpeg |
| Images › 3 › Caption | Bungee Tie-Down Used with Vinyl Awning Covers |
| Hazards › Name | If a powered awning is activated while the cover is secured with bungee tie-downs, when the cover is removed, the awning can open unexpectedly with enough force to strike a consumer standing in the awning's path, causing them to fall and suffer death or serious injury. |
| Injuries › Name | The Firm has received 14 reports of incidents, including one report of a death and six reports of injuries. In one reported incident, a 73-year-old man died after falling from a ladder and over a balcony when a motorized awning opened unexpectedly and struck him while he was removing the cover's bungee tie-downs. |
| Products › Name | Vinyl covers for SunSetter Motorized Awnings |
| Products › Number Of Units | About 270,000 units (In addition, approximately 11,000 units were distributed in Canada) |
| Recall I D | 8633 |
| Remedies › Name | Consumers should not attempt to install covers for the motorized awnings or remove any installed covers until they have received instructions from SunSetter. Consumers should contact SunSetter for free breakaway safety clips (that replace the bungee tie-downs provided with the cover) and instructions for their use, and instructions on how to safely remove any installed bungee tie-downs (available at https://www.sunsetter.com/safety). SunSetter is contacting all known purchasers directly. |
| Retailers › Name | The recalled covers were sold for about $100 or distributed as a promotional item or as part of a package with motorized awnings directly by SunSetter, through independent dealers nationwide, and through Costco Wholesale, between June 1999 and January 2019. |
| Recall Date | 2019-08-13T00:00:00 |
| Description | This recall involves all soft vinyl awning covers used with SunSetter® Motorized, Motorized XL, Motorized PRO, Motorized PROXL, and Oasis Freestanding Motorized Retractable Awnings distributed by SunSetter from June 1999 to January 2019 and supplied with bungee tie-downs. Covers for manually operated awnings are not affected by this recall. |
| Recall Number | 19767 |
| Manufacturers › Name | SunSetter Products LP, of Malden, Mass. |
| Remedy Options › Option | Repair |
| Consumer Contact | SunSetter toll-free at 844-313-0144 from 8 a.m. to 10 p.m. ET daily, online at www.sunsetter.com/safety-clips, or by email at safety-clips@sunsetter.com |
| Last Publish Date | 2019-08-13T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought SunSetter Recalls Vinyl Covers for Motorized Awnings Due to Impact and Fall Hazards; One Death Reported (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableSunSetter Products LP, of Malden, Mass.
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🚨 SAFETY ALERT: SunSetter Products LP, of Malden, Mass. - SunSetter Recalls Vinyl Covers for Motorized Awnings Due to Impact and Fall Hazards; One Death Reported (Recall Alert) Check if your household is affected: https://therecallfile.com/es/recalls/sunsetter-recalls-vinyl-covers-for-motorized-awnings-due-to-impact-and/CPSC-19767
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