CPSCGeneral Alert

Steelcase Recalls Chairs Due to Fall Hazard

Name: Steelcase Recalls Chairs Due to Fall Hazard
Brand: Steelcase
SKU: CPSC-16074
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 14 de enero de 2016ID de Retiro: 16074Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The screws connecting the seat and back to the base of the chair can detach, posing a fall hazard to the user.

Descripción del Producto e Identificación

This recall involves 12 models of Steelcase "Rocky" style swivel chairs manufactured between 2005 and 2015. The molded polypropylene chairs were sold in black and white with the option of an upholstered seat and back, seat only or no upholstery. The chairs have a foldable seat, molded-in arms and either a four-star wheel base or a five-star wheel base. Model numbers can be found on the underside of the seat. Model Number Style 112101 Four-star Nesting Upholstered Seat 112201S Four-star Nesting Upholstered Seat 112201 Four-star Nesting Upholstered Seat and Back 112301 Five-star Non-Upholstered 112401S Five-star Upholstered Back 112401 Five-star Upholstered Seat and Back 112301ST Five-star Stool Non-Upholstered 112401SST Five-star Stool Upholstered Seat 112401ST Five-star Stool Upholstered Seat and Back 112301J Jury Base Non-Upholstered 112401SJ Jury Base Upholstered Seat 112401J Jury Base Upholstered Seat and Back

Productos Afectados

Rocky model swivel chairs

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2016/Steelcase-Recalls-Chairs
Title	Steelcase Recalls Chairs Due to Fall Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2016.16074.SteelcaseChairGreen.jpg
Images › 1 › Caption	Steelcase swivel chair 1 (green)
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2016.16074.Steelcasechairblack.jpg
Images › 2 › Caption	Steelcase swivel chair 2 (black)
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2016.16074.Steelcasechairblueseat.jpg
Images › 3 › Caption	Steelcase swivel chair 3 (blue)
Hazards › Name	The screws connecting the seat and back to the base of the chair can detach, posing a fall hazard to the user.
Injuries › Name	The firm has received 311 reports of incidents, including one report of an injury.
Products › Name	Rocky model swivel chairs
Products › Type	Chairs
Products › Category I D	67768
Products › Number Of Units	About 17,000
Recall I D	6621
Remedies › Name	Consumers should immediately stop using the recalled chairs and contact Steelcase to arrange for a free repair.
Importers › Name	Steelcase Inc., of Grand Rapids, Mich.
Retailers › Name	Steelcase independently owned dealers nationwide from August 2005 to June 2015 for between $500 and $1,550.
Recall Date	2016-01-14T00:00:00
Description	This recall involves 12 models of Steelcase "Rocky" style swivel chairs manufactured between 2005 and 2015. The molded polypropylene chairs were sold in black and white with the option of an upholstered seat and back, seat only or no upholstery. The chairs have a foldable seat, molded-in arms and either a four-star wheel base or a five-star wheel base. Model numbers can be found on the underside of the seat. Model Number Style 112101 Four-star Nesting Upholstered Seat 112201S Four-star Nesting Upholstered Seat 112201 Four-star Nesting Upholstered Seat and Back 112301 Five-star Non-Upholstered 112401S Five-star Upholstered Back 112401 Five-star Upholstered Seat and Back 112301ST Five-star Stool Non-Upholstered 112401SST Five-star Stool Upholstered Seat 112401ST Five-star Stool Upholstered Seat and Back 112301J Jury Base Non-Upholstered 112401SJ Jury Base Upholstered Seat 112401J Jury Base Upholstered Seat and Back
Recall Number	16074
Remedy Options › Option	Repair
Consumer Contact	Steelcase at 800-210-5109 between 8 a.m. and 5 p.m. ET Monday through Friday or online at www.steelcase.com and click on “Rocky Chair Recall” for more information. Consumers can also email Steelcase at retrofits@steelcase.com.
Last Publish Date	2016-01-14T00:00:00
Manufacturer Countries › 1 › Country	United States
Manufacturer Countries › 2 › Country	Mexico

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Steelcase Recalls Chairs Due to Fall Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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