CPSCGeneral Alert

Stanley Recalls 2.6 Million Switchback and Trigger Action Travel Mugs Due to Burn Hazard

Name: Stanley Recalls 2.6 Million Switchback and Trigger Action Travel Mugs Due to Burn Hazard
Brand: Stanley
SKU: CPSC-25063
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 12 de diciembre de 2024ID de Retiro: 25063Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

These mug's lid threads can shrink when exposed to heat and torque, causing the lid to detach during use, posing a burn hazard.

Descripción del Producto e Identificación

This recall involves all Stanley Switchback and Trigger Action stainless steel travel mugs sold in the United States. The recalled double-walled mugs were sold in a variety of colors including white, black and green, in 12 oz., 16 oz. and 20 oz. sizes with a polypropylene lid. The Stanley logo appears on the front and bottom of the mug. The recalled mugs have one of the following product identification numbers printed on the bottom of the mug. Name Size Product Identification Number Switchback 12 ounces 20-01437 16 ounces 20-01436, 20-02211 Trigger Action 12 ounces 20-02033, 20-02779, 20-02825 16 ounces 20-02030, 20-02745, 20-02957 20 ounces 20-02034, 20-02746

Productos Afectados

Switchback and Trigger Action travel mugs

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2025/Stanley-Recalls-2-6-Million-Switchback-and-Trigger-Action-Travel-Mugs-Due-to-Burn-Hazard
Title	Stanley Recalls 2.6 Million Switchback and Trigger Action Travel Mugs Due to Burn Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/stanley-mug-1.png
Images › 1 › Caption	Recalled Stanley Switchback Travel Mug
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/stanley-mug-2.png
Images › 2 › Caption	Recalled Stanley Trigger Action Travel Mug
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/stanley-3.png
Images › 3 › Caption	The product identification number is located on the bottom of the mug
Hazards › Name	These mug's lid threads can shrink when exposed to heat and torque, causing the lid to detach during use, posing a burn hazard.
Injuries › Name	Stanley has received 91 reports worldwide, including 16 in the U.S., of the recalled travel mugs' lids detaching during use, resulting in 38 burn injuries worldwide, including two burn injuries in the U.S., with 11 consumers worldwide requiring medical attention.
Products › Name	Switchback and Trigger Action travel mugs
Products › Number Of Units	About 2.6 million
Recall I D	10107
Remedies › Name	Consumers should immediately stop using the recalled travel mugs and contact Stanley to receive a free replacement lid, including shipping.
Importers › Name	PMI WW Brands LLC, dba Stanley 1913, of Seattle, Washington
Retailers › Name	Amazon.com, Walmart, Dick's Sporting Goods, Target and other stores nationwide and online from June 2016 through December 2024 for between $20 and $50, depending on the model.
Recall Date	2024-12-12T00:00:00
Description	This recall involves all Stanley Switchback and Trigger Action stainless steel travel mugs sold in the United States. The recalled double-walled mugs were sold in a variety of colors including white, black and green, in 12 oz., 16 oz. and 20 oz. sizes with a polypropylene lid. The Stanley logo appears on the front and bottom of the mug. The recalled mugs have one of the following product identification numbers printed on the bottom of the mug. Name Size Product Identification Number Switchback 12 ounces 20-01437 16 ounces 20-01436, 20-02211 Trigger Action 12 ounces 20-02033, 20-02779, 20-02825 16 ounces 20-02030, 20-02745, 20-02957 20 ounces 20-02034, 20-02746
Recall Number	25063
Remedy Options › Option	Replace
Consumer Contact	Toll-free at 866-792-5445 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.Stanley1913TMrecall.expertinquiry.com or visit www.stanley1913.com and click on the corresponding link to submit a recall claim or obtain more information.
Last Publish Date	2024-12-12T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Stanley Recalls 2.6 Million Switchback and Trigger Action Travel Mugs Due to Burn Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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Stanley Recalls 2.6 Million Switchback and Trigger Action Travel Mugs Due to Burn Hazard