SRAM Recalls Bicycle Gear Hubs Due to Crash and Injury Hazards
USSRAM Recalls Bicycle Gear Hubs Due to Crash and Injury Hazards
Recalling Firm: Heng Ying Machinery Co., Ltd. of Taoyuan City, Taiwan
Motivo del Retiro / Peligro
TranslatedThe brakes in the gear hubs can fail, posing crash and injury hazards to the rider.
Descripción del Producto e Identificación
TranslatedThis recall involves SRAM® i-Motion 3 three-speed internal gear hubs with a coaster brake installed on bicycles with no redundant braking system. The recalled hubs were sold on the following Electra® model bicycles: Electra Cruiser Custom 3i, Electra Coaster 3i, Electra Hawaii 3i, Electra Hawaii 3i 24 and Electra Straight 8. The recalled hubs were also sold as aftermarket parts for other bicycles. The recalled hubs have "SRAM i-Motion 3" printed on the hub shell and a brake arm extending from the axle of the hub.
Productos Afectados
TranslatedSRAM i-Motion 3 internal gear hubs (coaster brake version) for bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/SRAM-Recalls-Bicycle-Gear-Hubs-Due-to-Crash-and-Injury-Hazards |
| Title | SRAM Recalls Bicycle Gear Hubs Due to Crash and Injury Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recalled SRAM i-Motion 3 hub.png |
| Images › 1 › Caption | Recalled SRAM i-Motion 3 hub |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Location of brake arm on recalled SRAM i-Motion 3 hub.png |
| Images › 2 › Caption | Location of brake arm on recalled SRAM i-Motion 3 hub |
| Hazards › Name | The brakes in the gear hubs can fail, posing crash and injury hazards to the rider. |
| Injuries › Name | SRAM has received five reports of brake failure, resulting in one minor injury to a rider. |
| Products › Name | SRAM i-Motion 3 internal gear hubs (coaster brake version) for bicycles |
| Products › Number Of Units | About 7,000 (in addition, 700 were sold in Canada) |
| Recall I D | 8493 |
| Remedies › Name | Consumers should immediately stop using bicycles with the recalled gear hubs and contact SRAM for instructions on how to receive a partial refund. |
| Retailers › Name | Specialty bicycle retailers nationwide from April 2010 through December 2018 for between $400 and $800 for Electra bicycles equipped with the recalled hubs and for about $90 for the recalled aftermarket gear hubs |
| Recall Date | 2019-02-21T00:00:00 |
| Description | This recall involves SRAM® i-Motion 3 three-speed internal gear hubs with a coaster brake installed on bicycles with no redundant braking system. The recalled hubs were sold on the following Electra® model bicycles: Electra Cruiser Custom 3i, Electra Coaster 3i, Electra Hawaii 3i, Electra Hawaii 3i 24 and Electra Straight 8. The recalled hubs were also sold as aftermarket parts for other bicycles. The recalled hubs have "SRAM i-Motion 3" printed on the hub shell and a brake arm extending from the axle of the hub. |
| Distributors › Name | SRAM LLC, of Chicago, Ill. |
| Recall Number | 19069 |
| Manufacturers › Name | Heng Ying Machinery Co., Ltd. of Taoyuan City, Taiwan |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/68862r-eng.php |
| Consumer Contact | SRAM at 800-346-2928 from 10 a.m. to 7 p.m. ET Monday through Thursday and 10 a.m. to 6 p.m. ET on Friday or online at www.sram.com or www.zipp.com and click on “Recall Notice” for more information. |
| Last Publish Date | 2019-02-21T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought SRAM Recalls Bicycle Gear Hubs Due to Crash and Injury Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableHeng Ying Machinery Co., Ltd. of Taoyuan City, Taiwan
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🚨 SAFETY ALERT: Heng Ying Machinery Co., Ltd. of Taoyuan City, Taiwan - SRAM Recalls Bicycle Gear Hubs Due to Crash and Injury Hazards Check if your household is affected: https://therecallfile.com/es/recalls/sram-recalls-bicycle-gear-hubs-due-to-crash-and-injury-hazards/CPSC-19069
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