Southwire Recalls Electrical Outlet Boxes Due to Fire Hazard
USSouthwire Recalls Electrical Outlet Boxes Due to Fire Hazard
Motivo del Retiro / Peligro
TranslatedThe electrical receptacles can overheat when in use, posing a fire hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves Garvin Pop-Up Floor Box Kits with a finish of either stainless steel or brushed brass that each include two electrical receptacles and two USB ports. The pop-up electrical outlet boxes are designed to be installed into floors with a metal lid that opens and closes to reveal the electrical receptacles and USB ports.
Productos Afectados
TranslatedGarvin Pop-Up Electrical Outlet Floor Box Kits
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Southwire-Recalls-Electrical-Outlet-Boxes-Due-to-Fire-Hazard |
| Title | Southwire Recalls Electrical Outlet Boxes Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic1_33.png |
| Images › 1 › Caption | Recalled Garvin Pop-Up Floor Box Kit with stainless steel finish |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic2_53.jpg |
| Images › 2 › Caption | Recalled Garvin Pop-Up Floor Box Kit with brushed brass finish |
| Hazards › Name | The electrical receptacles can overheat when in use, posing a fire hazard. |
| Injuries › Name | Southwire has received three reports of the floor boxes overheating. No injuries have been reported. |
| Products › Name | Garvin Pop-Up Electrical Outlet Floor Box Kits |
| Products › Number Of Units | About 3,000 |
| Recall I D | 8637 |
| Remedies › Name | Consumers should immediately unplug any electrical devices from the recalled electrical outlet boxes, discontinue their use and contact Southwire for a full refund. |
| Importers › Name | Garvin Industries Inc., of of Franklin Park, Ill. |
| Retailers › Name | Online at garvinindustries.com, acdcusa.com, cesco.com, gordonelectricsupply.com, platt.com and usesi.com from January 2016 through August 2018 for about $90. |
| Recall Date | 2019-08-20T00:00:00 |
| Description | This recall involves Garvin Pop-Up Floor Box Kits with a finish of either stainless steel or brushed brass that each include two electrical receptacles and two USB ports. The pop-up electrical outlet boxes are designed to be installed into floors with a metal lid that opens and closes to reveal the electrical receptacles and USB ports. |
| Distributors › Name | Southwire Company LLC, of Carrollton, Ga. |
| Recall Number | 19183 |
| Remedy Options › Option | Refund |
| Consumer Contact | Southwire toll-free at 888-803-0492 from 7 a.m. to 6 p.m. CT Monday through Friday, or online at www.garvinindustries.com or www.southwire.com and click on “Product Recall” for more information. |
| Last Publish Date | 2019-08-20T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Southwire Recalls Electrical Outlet Boxes Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Southwire Recalls Electrical Outlet Boxes Due to Fire Hazard Check if your household is affected: https://therecallfile.com/es/recalls/southwire-recalls-electrical-outlet-boxes-due-to-fire-hazard/CPSC-19183
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