Southern Telecom Recalls Lomi Roll-On Waxing Kits Due to Fire, Burn and Shock Hazards
USSouthern Telecom Recalls Lomi Roll-On Waxing Kits Due to Fire, Burn and Shock Hazards
Motivo del Retiro / Peligro
TranslatedThe roll-on warmer's power cord can overheat and short circuit, posing fire, burn, and electrical shock hazards.
Descripción del Producto e Identificación
TranslatedThis recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips with model number LOMB2003PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord, and a user's manual. The Lomi logo is printed on the front of the white and pink warmer, and on the outside of the product packaging. The Lomi logo and model number are on the bottom of the wax warmer.
Productos Afectados
TranslatedLomi Roll-On Waxing Kits
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Southern-Telecom-Recalls-Lomi-Roll-On-Waxing-Kits-Due-to-Fire-Burn-and-Shock-Hazards |
| Title | Southern Telecom Recalls Lomi Roll-On Waxing Kits Due to Fire, Burn and Shock Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/lomi-roll-on.png |
| Images › 1 › Caption | Recalled Lomi Roll-On Waxing Kit |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/lomi-logo.png |
| Images › 2 › Caption | The Lomi logo and model number are on the bottom of the wax warmer |
| Hazards › Name | The roll-on warmer's power cord can overheat and short circuit, posing fire, burn, and electrical shock hazards. |
| Injuries › Name | The firm has received two reports of the warmer's power cord overheating and/or short-circuiting, including two consumers who suffered burns, and one incident of property damage. |
| Products › Name | Lomi Roll-On Waxing Kits |
| Products › Number Of Units | About 19,500 |
| Recall I D | 9970 |
| Remedies › Name | Consumers should immediately stop using the recalled waxing kits, and contact Southern Telecom for a full refund. Consumers will be asked to write "Recalled" with a permanent marker on the wax warmer, unplug the warmer, cut the unplugged power cord, and submit a photo to Southern Telecom. |
| Importers › Name | Southern Telecom Inc., of New York |
| Retailers › Name | Ross, DD's, Bealls, and Burlington stores nationwide from April 2023 through October 2023 for about $13. |
| Recall Date | 2024-06-13T00:00:00 |
| Description | This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips with model number LOMB2003PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord, and a user's manual. The Lomi logo is printed on the front of the white and pink warmer, and on the outside of the product packaging. The Lomi logo and model number are on the bottom of the wax warmer. |
| Recall Number | 24262 |
| Remedy Options › Option | Refund |
| Consumer Contact | Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2024-06-13/ or www.southerntelecom.com and click on “Recall: LOMB2003PK Roll-On Waxing Kit” at the top of the page for more information. |
| Last Publish Date | 2024-06-13T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Southern Telecom Recalls Lomi Roll-On Waxing Kits Due to Fire, Burn and Shock Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Southern Telecom Recalls Lomi Roll-On Waxing Kits Due to Fire, Burn and Shock Hazards Check if your household is affected: https://therecallfile.com/es/recalls/southern-telecom-recalls-lomi-roll-on-waxing-kits-due-to-fire-burn-and/CPSC-24262
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