Southern Telecom Recalls Brookstone TurboVac Handheld Rechargeable Vacuums Due to Fire Hazard; Sold Exclusively at Belk
USSouthern Telecom Recalls Brookstone TurboVac Handheld Rechargeable Vacuums Due to Fire Hazard; Sold Exclusively at Belk
Motivo del Retiro / Peligro
TranslatedThe vacuums can short circuit during or after charging the battery, posing a fire hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301). The model number is printed on the back of the unit. "Brookstone" is printed on the top front of the vacuum. The vacuums are black and come with a wall-plate for hanging on the wall, and they measure 2.89 x 12 inches in dimension.
Productos Afectados
TranslatedBrookstone TurboVac Handheld Rechargeable Vacuums
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Southern-Telecom-Recalls-Brookstone-TurboVac-Handheld-Rechargeable-Vacuums-Due-to-Fire-Hazard-Sold-Exclusively-at-Belk |
| Title | Southern Telecom Recalls Brookstone TurboVac Handheld Rechargeable Vacuums Due to Fire Hazard; Sold Exclusively at Belk |
| Images › U R L | https://www.cpsc.gov/s3fs-public/turbovac.jpg |
| Images › Caption | Recalled Brookstone TurboVac Handheld Rechargeable Vacuum (Model No. BSBVAC301) |
| Hazards › Name | The vacuums can short circuit during or after charging the battery, posing a fire hazard. |
| Injuries › Name | The firm has received two reports of serious fires caused by the vacuums, resulting in property damage. |
| Products › Name | Brookstone TurboVac Handheld Rechargeable Vacuums |
| Products › Number Of Units | About 10,600 |
| Recall I D | 9989 |
| Remedies › Name | Consumers should immediately stop using the recalled Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301), and contact Southern Telecom to receive a full refund. |
| Importers › Name | Southern Telecom Inc., of New York |
| Retailers › Name | Belk stores nationwide and online at www.belk.com from September 2022 through February 2024 for about $90. |
| Recall Date | 2024-06-27T00:00:00 |
| Description | This recall involves Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301). The model number is printed on the back of the unit. "Brookstone" is printed on the top front of the vacuum. The vacuums are black and come with a wall-plate for hanging on the wall, and they measure 2.89 x 12 inches in dimension. |
| Recall Number | 24285 |
| Remedy Options › Option | Refund |
| Consumer Contact | Southern Telecom toll-free at 866-450-4493 from 9 a.m. to 5:30 p.m. ET, Monday through Friday, email at support@customersupport123.com, or online at www.southerntelecom.com and click on "Safety Recalls" at the top of the page for more information. |
| Last Publish Date | 2024-06-27T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Southern Telecom Recalls Brookstone TurboVac Handheld Rechargeable Vacuums Due to Fire Hazard; Sold Exclusively at Belk?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Southern Telecom Recalls Brookstone TurboVac Handheld Rechargeable Vacuums Due to Fire Hazard; Sold Exclusively at Belk Check if your household is affected: https://therecallfile.com/es/recalls/southern-telecom-recalls-brookstone-turbovac-handheld-rechargeable-vac/CPSC-24285
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