CPSCGeneral Alert

Southern Motion Recalls "Wireless Power" Reclining Furniture Due to Fire Hazard

Publicado: 2 de abril de 2020ID de Retiro: 20103Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The lithium-ion batteries used to power the "Wireless Power" reclining furniture can overheat, posing a fire hazard

Descripción del Producto e Identificación

This recall involves "Wireless Power" reclining furniture powered by lithium-ion batteries. The batteries are installed internally as an optional equipment upgrade in custom configurable reclining furniture and are visible when looking under the upholstery in the rear of the furniture in a black mounting bracket. The batteries are black and rectangular. The top of the batteries are marked with the word ENouvation. ENouvation is printed on a white label on the reverse side. The side of the batteries have blinking lights indicating the charge level of the battery. Recalled furniture has a white label on the back underside of the footrest ottoman which states "Options: WP", indicating "Wireless Power", along with the product's unique serial, style, and cover fabric numbers and the custom production date.

Productos Afectados

Wireless Power Reclining Furniture

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/Southern-Motion-Recalls-Wireless-Power-Reclining-Furniture-Due-to-Fire-Hazard
TitleSouthern Motion Recalls "Wireless Power" Reclining Furniture Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1_53.png
Images › 1 › CaptionPhoto of representative “Wireless Power” reclining chair. Individual models and color may vary.
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2_39.png
Images › 2 › CaptionPhoto of representative “Wireless Power” reclining sofa. Individual models and color may vary.
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/3_25.png
Images › 3 › CaptionCharging Port at rear of all Wireless Power reclining furniture
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/4_20.png
Images › 4 › CaptionPhoto of battery as installed in all Wireless Power furniture
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/5_12.png
Images › 5 › CaptionImage of Top of Battery with Label
Images › 6 › U R Lhttps://www.cpsc.gov/s3fs-public/6_8.png
Images › 6 › CaptionImage of with Label Bottom of Battery
Hazards › NameThe lithium-ion batteries used to power the "Wireless Power" reclining furniture can overheat, posing a fire hazard
Injuries › NameThe firm is aware of 6 incidents of batteries overheating and causing fires to the chairs and floor coverings. No injuries have been reported.
Products › NameWireless Power Reclining Furniture
Products › Number Of UnitsAbout 2,300
Recall I D8786
Remedies › NameConsumers should immediately stop using the "Wireless Power" reclining furniture and contact Southern Motion for a free in-home repair, including a credit for the cost of the "Wireless Power" lithium-ion battery option.
Retailers › NameRooms To Go, Art Van, Nebraska Furniture Mart, and other furniture stores nationwide from January 2019 through September 2019 for between approximately $1000 and $2500.
Recall Date2020-04-02T00:00:00
DescriptionThis recall involves "Wireless Power" reclining furniture powered by lithium-ion batteries. The batteries are installed internally as an optional equipment upgrade in custom configurable reclining furniture and are visible when looking under the upholstery in the rear of the furniture in a black mounting bracket. The batteries are black and rectangular. The top of the batteries are marked with the word ENouvation. ENouvation is printed on a white label on the reverse side. The side of the batteries have blinking lights indicating the charge level of the battery. Recalled furniture has a white label on the back underside of the footrest ottoman which states "Options: WP", indicating "Wireless Power", along with the product's unique serial, style, and cover fabric numbers and the custom production date.
Recall Number20103
Manufacturers › NameSouthern Motion, of Pontotoc, Miss.
Remedy Options › OptionRepair
Consumer ContactSouthern Motion toll-free at 800-368-8865 from 8 a.m. to 6 p.m. ET from Monday through Friday, email at wprecall@southermotion.com or online at www.SouthernMotion.com and click on “Product Safety” for more information.
Last Publish Date2020-04-02T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Southern Motion Recalls "Wireless Power" Reclining Furniture Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableSouthern Motion, of Pontotoc, Miss.
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Southern Motion, of Pontotoc, Miss. - Southern Motion Recalls "Wireless Power" Reclining Furniture Due to Fire Hazard

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https://therecallfile.com/es/recalls/southern-motion-recalls-wireless-power-reclining-furniture-due-to-fire/CPSC-20103
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