Sourceone Ventures Recalls Windsor Queen Xtrabed™ Due to Injury and Tip Over Hazards; Sold Exclusively at Wayfair
USSourceone Ventures Recalls Windsor Queen Xtrabed™ Due to Injury and Tip Over Hazards; Sold Exclusively at Wayfair
Motivo del Retiro / Peligro
TranslatedThe outer case or cabinet on the front, or smaller side, of the Xtrabed can break and fall when opening the bed from the front, posing an injury hazard. Further, the Xtrabed can tip over if not anchored to the wall, posing tip-over and entrapment hazards.
Descripción del Producto e Identificación
TranslatedThis recall involves the Windsor Queen Xtrabed Mobile Murphy Bed. The bed was sold in white, brown and gray colors. When in the closed and stored position, it measures about 62 inches wide and 47 inches tall and has the appearance of drawers. When opened in the bed position, it measures about 62 inches wide and 82 inches long. Recalled models have a manufactured date prior to May 2022. These models do not have a notch in the small tray of the bed, which is visible when opened.
Productos Afectados
TranslatedWindsor Queen Xtrabed Mobile Murphy Beds
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Sourceone-Ventures-Recalls-Windsor-Queen-Xtrabed-Due-to-Injury-and-Tip-Over-Hazards-Sold-Exclusively-at-Wayfair |
| Title | Sourceone Ventures Recalls Windsor Queen Xtrabed™ Due to Injury and Tip Over Hazards; Sold Exclusively at Wayfair |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/murphy-closed.jpg |
| Images › 1 › Caption | Recalled Windsor Queen Xtrabed Mobile Murphy Bed (closed) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/murphy-open.png |
| Images › 2 › Caption | Recalled Windsor Queen Xtrabed Mobile Murphy Bed (open) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/notch.png |
| Images › 3 › Caption | Left: Models after May 2022 (with notch) - Right: Models prior to May 2022 (without notch) |
| Hazards › Name | The outer case or cabinet on the front, or smaller side, of the Xtrabed can break and fall when opening the bed from the front, posing an injury hazard. Further, the Xtrabed can tip over if not anchored to the wall, posing tip-over and entrapment hazards. |
| Injuries › Name | The firm has received 19 reports of the Xtrabed's outer case breaking and falling when opened from the front, resulting in 11 injuries to consumers' shoulders, back, legs, knees or feet. The firm has received one report of a tip-over resulting in bruising to the arm. |
| Products › Name | Windsor Queen Xtrabed Mobile Murphy Beds |
| Products › Number Of Units | About 12,000 (In addition, about 275 were sold in Canada) |
| Recall I D | 9786 |
| Remedies › Name | Consumers should immediately stop using the recalled Xtrabeds and contact J Grubb Designs, a wholly owned subsidiary of SourceOne Ventures, to schedule a free home repair by a technician. Consumers who opt to not receive the repair can instead select a full refund. J Grubb Designs is contacting all known purchasers directly. |
| Importers › Name | SourceOne Ventures Inc., of Anaheim, California |
| Retailers › Name | Online at www.wayfair.com from November 2016 through April 2023 for between $1,500 and $1,860. |
| Recall Date | 2023-12-07T00:00:00 |
| Description | This recall involves the Windsor Queen Xtrabed Mobile Murphy Bed. The bed was sold in white, brown and gray colors. When in the closed and stored position, it measures about 62 inches wide and 47 inches tall and has the appearance of drawers. When opened in the bed position, it measures about 62 inches wide and 82 inches long. Recalled models have a manufactured date prior to May 2022. These models do not have a notch in the small tray of the bed, which is visible when opened. |
| Recall Number | 24047 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/windsor-queen-xtrabedtmmobile-murphy-beds-recalled-due-tip-over-and-entrapment-hazards |
| Consumer Contact | J Grubb Designs at 800-392-0090 from 9 a.m. to 5 p.m. PT, Monday through Friday, email at Service@roomandloft.com or online at www.roomandloft.com/recalls or www.roomandloft.com and click on "Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2023-12-07T00:00:00 |
| Manufacturer Countries › Country | Vietnam |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Sourceone Ventures Recalls Windsor Queen Xtrabed™ Due to Injury and Tip Over Hazards; Sold Exclusively at Wayfair?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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