CPSCGeneral Alert

Skip Hop Recalls Convertible High Chairs Due to Injury and Fall Hazards

Publicado: 6 de diciembre de 2018ID de Retiro: 19042Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The legs on the highchair can detach from the seat, posing fall and injury hazards to children.

Descripción del Producto e Identificación

This recall involves Skip Hop's Tuo convertible high chairs with charcoal gray or silver/white with clouds fabric. They have a reversible seat pad, removable tray, 5-point harness, beechwood footrest and legs. The high chairs can be converted into a toddler chair. One of the following style numbers and corresponding date code can be found on the back of the chair: Style Number Date Codes 304200 (charcoal gray) HH5/2017, HH6/2017, HH7/2017, HH8/2017, HH9/2017, HH092717, HH092917, HH010518, HH010518, HH030518, HH05182018, HH05182018, HH05312018, 304201 (silver/white with clouds) HH5/2017, HH6/2017, HH7/2017, HH8/2017, HH9/2017, HH092717, HH092917, HH010518, HH010518, HH030518, HH05182018, HH05182018, HH05312018

Productos Afectados

Tuo convertible high chairs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2019/Skip-Hop-Recalls-Convertible-High-Chairs-Due-to-Injury-and-Fall-Hazards
TitleSkip Hop Recalls Convertible High Chairs Due to Injury and Fall Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/pic1_23.png
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/pic2_38.jpg
Images › 2 › CaptionThe style number and date code can be found on the back of the chair.
Hazards › NameThe legs on the highchair can detach from the seat, posing fall and injury hazards to children.
Injuries › NameSkip Hop has received 17 reports of the legs of the high chairs detaching. No injuries have been reported.
Products › NameTuo convertible high chairs
Products › Number Of UnitsAbout 32,300 (In addition, about 8,600 were sold in Canada)
Recall I D8465
Remedies › NameConsumers should immediately stop using the recalled high chairs and contact Skip Hop for a full refund or a $200 gift card.
Importers › NameSkip Hop, Inc., of New York
Retailers › NameBabies "R" Us, Buy Buy Baby, Target, Kohls, Dillards and other children specialty stores nationwide and online at Amazon.com and Skiphop.com from June 2017 through September 2018 for about $160.
Recall Date2018-12-06T00:00:00
DescriptionThis recall involves Skip Hop's Tuo convertible high chairs with charcoal gray or silver/white with clouds fabric. They have a reversible seat pad, removable tray, 5-point harness, beechwood footrest and legs. The high chairs can be converted into a toddler chair. One of the following style numbers and corresponding date code can be found on the back of the chair: Style Number Date Codes 304200 (charcoal gray) HH5/2017, HH6/2017, HH7/2017, HH8/2017, HH9/2017, HH092717, HH092917, HH010518, HH010518, HH030518, HH05182018, HH05182018, HH05312018, 304201 (silver/white with clouds) HH5/2017, HH6/2017, HH7/2017, HH8/2017, HH9/2017, HH092717, HH092917, HH010518, HH010518, HH030518, HH05182018, HH05182018, HH05312018
Recall Number19042
Remedy Options › OptionRefund
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/68518r-eng.php
Consumer ContactSkip Hop toll-free at 888-282-4674 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.skiphop.com and click on “Recalls” for more information.
Last Publish Date2018-12-06T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Skip Hop Recalls Convertible High Chairs Due to Injury and Fall Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

    Recall Hazard Severity
    Caution (Class III)
    Alerta Oficial de la Agencia

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