Health CanadaGeneral Alert

Sivem ezetimibe 10 mg tablets: One lot recalled as some bottles may contain perindopril 4 mg tablets

Publicado: 23 de mayo de 2025ID de Retiro: 77496Categoría: Productos de ConsumoPaís: Canadá
Canada
Safety AlertHealth CanadaCanadaCanada

Sivem ezetimibe 10 mg tablets: One lot recalled as some bottles may contain perindopril 4 mg tablets

Recalling Firm: Communications and Public Affairs Branch

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Motivo del Retiro / Peligro

Product safety

Descripción del Producto e Identificación

Check your medication bottle to ensure it only contains Sivem ezetimibe 10 mg tablets.Sivem ezetimibe 10 mg is a white oblong tablet, with “93" stamped on one side and "A11" on the other.Perindopril 4 mg is a spotted light green oblong tablet, with “4” stamped on one side and nothing stamped on the other. The tablet is scored (indented) on both middle edges.If the bottle contains any unusual tablets, or if you are unsure, return it to your pharmacy immediately. Your pharmacist will check the tablets and provide you with a replacement, if needed.If you are unable to return your tablets to the pharmacy right away, talk to your pharmacist or doctor for further guidance.Seek immediate medical attention if you are experiencing serious side effects (e.g., dizziness, light-headedness or fainting, or severe allergic reaction).If you have questions about this recall, contact Sivem Pharmaceuticals by calling 1-855-757-4836 or by emailing drugsafety@mckesson.ca.Report any health product-related side effects or complaints to Health Canada.Additional information for health professionals:Health care professionals, such as pharmacists, should check bottles of Sivem ezetimibe 10 mg tablets before dispensing to ensure they do not contain perindopril 4 mg tablets. Report any unusual bottles or other issues to the company and to Health Canada.

Productos Afectados

Sivem ezetimibe 10 mg tablets

Additional Source Details

FieldValue
N I D77496
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/sivem-ezetimibe-10-mg-tablets-one-lot-recalled-some-bottles-may-contain-perindopril-4
IssueProduct safety
TitleSivem ezetimibe 10 mg tablets: One lot recalled as some bottles may contain perindopril 4 mg tablets
ProductSivem ezetimibe 10 mg tablets
Archived0
CategoryDrugs
Last updated2025-05-23
OrganizationCommunications and Public Affairs Branch
What you should doCheck your medication bottle to ensure it only contains Sivem ezetimibe 10 mg tablets.Sivem ezetimibe 10 mg is a white oblong tablet, with “93" stamped on one side and "A11" on the other.Perindopril 4 mg is a spotted light green oblong tablet, with “4” stamped on one side and nothing stamped on the other. The tablet is scored (indented) on both middle edges.If the bottle contains any unusual tablets, or if you are unsure, return it to your pharmacy immediately. Your pharmacist will check the tablets and provide you with a replacement, if needed.If you are unable to return your tablets to the pharmacy right away, talk to your pharmacist or doctor for further guidance.Seek immediate medical attention if you are experiencing serious side effects (e.g., dizziness, light-headedness or fainting, or severe allergic reaction).If you have questions about this recall, contact Sivem Pharmaceuticals by calling 1-855-757-4836 or by emailing drugsafety@mckesson.ca.Report any health product-related side effects or complaints to Health Canada.Additional information for health professionals:Health care professionals, such as pharmacists, should check bottles of Sivem ezetimibe 10 mg tablets before dispensing to ensure they do not contain perindopril 4 mg tablets. Report any unusual bottles or other issues to the company and to Health Canada.

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Sivem ezetimibe 10 mg tablets: One lot recalled as some bottles may contain perindopril 4 mg tablets?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableCommunications and Public Affairs Branch
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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