Signature Hardware Recalls Wall-Mounted Shower Seats Due to Fall and Laceration Hazards
USSignature Hardware Recalls Wall-Mounted Shower Seats Due to Fall and Laceration Hazards
Motivo del Retiro / Peligro
TranslatedThe aluminum hardware supporting the shower seat can corrode, posing fall and laceration hazards.
Descripción del Producto e Identificación
TranslatedThis recall involves wall-mounted, folding shower seats made of teak wood slats joined together by support rods that extend from two wall mounting brackets. The recalled shower seats have brushed nickel, chrome or oil-rubbed bronze finishes on the support rods and bracket covers. The shower seats measure 16 inches wide by 13.5 inches deep, with a width of 11.75 inches between the centers of the wall mounting brackets. SKU number 917726 is printed on purchase receipts and email order confirmations.
Productos Afectados
TranslatedWall-mounted shower seats
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Signature-Hardware-Recalls-Wall-Mounted-Shower-Seats-Due-to-Fall-and-Laceration-Hazards |
| Title | Signature Hardware Recalls Wall-Mounted Shower Seats Due to Fall and Laceration Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic1_48.jpg |
| Images › 1 › Caption | Recalled mounted wall seat with oil-rubbed bronze finish |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic2_36.jpg |
| Images › 2 › Caption | Recalled mounted wall seat with chrome finish |
| Hazards › Name | The aluminum hardware supporting the shower seat can corrode, posing fall and laceration hazards. |
| Injuries › Name | Signature Hardware has received 194 reports of the shower seats breaking, including 37 reports of falls without injuries and 23 reports of injuries. Injuries include scrapes and bruises, three reports of lacerations for which consumers received stitches and one report of lumbar fractures. |
| Products › Name | Wall-mounted shower seats |
| Products › Number Of Units | About 7,200 (in addition, about 80 were sold in Canada) |
| Recall I D | 8463 |
| Remedies › Name | Consumers should immediately stop using the recalled shower seats and contact Signature Hardware to receive a full refund. |
| Importers › Name | Clawfoot Supply LLC, d/b/a Signature Hardware, of Erlanger, Ky. |
| Retailers › Name | Signature Hardware by telephone and online at signaturehardware.com between January 2011 and July 2018 and by Barclay Products Ltd. through its showroom in Gurnee, Illinois between October 2013 and June 2017 for between $150 and $160. |
| Recall Date | 2018-12-04T00:00:00 |
| Description | This recall involves wall-mounted, folding shower seats made of teak wood slats joined together by support rods that extend from two wall mounting brackets. The recalled shower seats have brushed nickel, chrome or oil-rubbed bronze finishes on the support rods and bracket covers. The shower seats measure 16 inches wide by 13.5 inches deep, with a width of 11.75 inches between the centers of the wall mounting brackets. SKU number 917726 is printed on purchase receipts and email order confirmations. |
| Recall Number | 19043 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/68328r-eng.php |
| Consumer Contact | Signature Hardware toll-free at 866-855-2284 from 8 a.m. to 9 p.m. ET Monday through Friday, 8 a.m. to 6 p.m. ET on Saturday, noon to 6 p.m. ET on Sunday, or online at www.signaturehardware.com and click on “Product Recall” for more information. |
| Last Publish Date | 2018-12-04T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Signature Hardware Recalls Wall-Mounted Shower Seats Due to Fall and Laceration Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Signature Hardware Recalls Wall-Mounted Shower Seats Due to Fall and Laceration Hazards Check if your household is affected: https://therecallfile.com/es/recalls/signature-hardware-recalls-wall-mounted-shower-seats-due-to-fall-and-l/CPSC-19043
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