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CPSCGeneral Alert

Signature Hardware Recalls Medicine Cabinets Due to Injury Hazard

Name: Signature Hardware Recalls Medicine Cabinets Due to Injury Hazard
Brand: Signature Hardware
SKU: CPSC-20166
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 19 de agosto de 2020ID de Retiro: 20166Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The mirror can detach and fall from the medicine cabinet door, posing an injury hazard.

Descripción del Producto e Identificación

This recall involves Bastian teak medicine cabinets with one, two or three doors and one mirror on each door. The medicine cabinets are 24, 36, or 48 inches wide, corresponding to one, two, or three doors. The medicine cabinets were sold in natural teak, whitewash, and rustic brown finishes. A name plate with "Signature Hardware" is attached inside of the medicine cabinet door. The SKU number is printed on purchase receipts and email order confirmations. The SKU number corresponding to each size and finish is listed below: Size Finish SKU Number 24" Natural Teak 422703 Rustic Brown 422704 Whitewash 422705 36" Natural Teak 422706 Whitewash 422707 48" Natural Teak 422708 Rustic Brown 422709

Productos Afectados

Bastian Teak medicine cabinets

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2020/Signature-Hardware-Recalls-Medicine-Cabinets-Due-to-Injury-Hazard
Title	Signature Hardware Recalls Medicine Cabinets Due to Injury Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Recalled24NaturalTeakFinishmedicinecabinet.jpg
Images › 1 › Caption	Recalled 24” - Natural Teak Finish medicine cabinet
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Recalled36WhitewashFinishmedicinecabinet.jpg
Images › 2 › Caption	Recalled 36” - Whitewash Finish medicine cabinet
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/Recalled48RusticBrownFinishmedicinecabinet.jpg
Images › 3 › Caption	Recalled 48” – Rustic Brown Finish medicine cabinet
Hazards › Name	The mirror can detach and fall from the medicine cabinet door, posing an injury hazard.
Injuries › Name	Signature Hardware has received seven reports of the mirrors detaching and falling, including one report that an installer was injured when two mirrors fell and struck his back and three reports of minor property damage. Signature Hardware also has received seven reports that a mirror was loose or detached when the consumer received the medicine cabinet.
Products › Name	Bastian Teak medicine cabinets
Products › Number Of Units	About 1,300
Recall I D	8879
Remedies › Name	Consumers should immediately contact Signature Hardware to schedule a free in-home repair.
Importers › Name	Clawfoot Supply LLC, d/b/a Signature Hardware, of Erlanger, Ky.
Retailers › Name	Online at www.signaturehardware.com, build.com, and eBay.com from May 2017 through May 2020 for between $400 and $630.
Recall Date	2020-08-19T00:00:00
Description	This recall involves Bastian teak medicine cabinets with one, two or three doors and one mirror on each door. The medicine cabinets are 24, 36, or 48 inches wide, corresponding to one, two, or three doors. The medicine cabinets were sold in natural teak, whitewash, and rustic brown finishes. A name plate with "Signature Hardware" is attached inside of the medicine cabinet door. The SKU number is printed on purchase receipts and email order confirmations. The SKU number corresponding to each size and finish is listed below: Size Finish SKU Number 24" Natural Teak 422703 Rustic Brown 422704 Whitewash 422705 36" Natural Teak 422706 Whitewash 422707 48" Natural Teak 422708 Rustic Brown 422709
Recall Number	20166
Remedy Options › Option	Repair
Consumer Contact	Signature Hardware toll-free at 855-715-1800 from 8 a.m. to 8 p.m. ET Monday through Friday, 10 a.m. to 6 p.m. ET on Saturday and Sunday, email at support@signaturehardware.com or online at www.signaturehardware.com and click on “Returns” at the bottom of the home page, and then on “Product Recall” near the top of page, for more information.
Last Publish Date	2020-08-19T00:00:00
Manufacturer Countries › Country	Indonesia

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Signature Hardware Recalls Medicine Cabinets Due to Injury Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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Signature Hardware Recalls Medicine Cabinets Due to Injury Hazard