ShelterLogic Group Recalls RIO-Branded Swinging Hammock Chairs Due to Injury Hazard; New Instructions Provided
USShelterLogic Group Recalls RIO-Branded Swinging Hammock Chairs Due to Injury Hazard; New Instructions Provided
Motivo del Retiro / Peligro
TranslatedImproper insertion of the pins provided for assembly can cause the chair's legs to collapse, posing an injury hazard to the user.
Descripción del Producto e Identificación
TranslatedThis recall involves RIO-branded swinging hammock chairs. The folding chairs have a black or gray metal frame, a fabric seat and a backrest with a pillow. Some chairs have a drink holder. They were sold in gray, navy, blue, red and camouflage. RIO is printed below the pillow. Only chairs with warning tags on the back of the chair's backrest or armrest are included in this recall.
Productos Afectados
TranslatedRIO-branded Swinging Hammock Chairs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/ShelterLogic-Group-Recalls-RIO-Branded-Swinging-Hammock-Chairs-Due-to-Injury-Hazard-New-Instructions-Provided |
| Title | ShelterLogic Group Recalls RIO-Branded Swinging Hammock Chairs Due to Injury Hazard; New Instructions Provided |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/p-1_1.png |
| Images › 1 › Caption | Recalled RIO-branded swinging hammock chair |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/p-2_0.png |
| Images › 2 › Caption | RIO is printed below the chair's pillow |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/p-3_0.png |
| Images › 3 › Caption | Only chairs with warning tags on the back of the chair's backrest or armrest are included in this recall |
| Hazards › Name | Improper insertion of the pins provided for assembly can cause the chair's legs to collapse, posing an injury hazard to the user. |
| Injuries › Name | ShelterLogic Group has received 24 reports of incidents that resulted in injuries such as bruises, aches and pains, head lacerations, back strain, concussions and abrasions from consumers who fell while using the chair. |
| Products › Name | RIO-branded Swinging Hammock Chairs |
| Products › Number Of Units | About 786,000 |
| Recall I D | 9341 |
| Remedies › Name | Consumers should immediately stop using the recalled chairs until they have reviewed the new instructions and the pins are properly inserted into the chair's legs per the instructions. Consumers should contact ShelterLogic Group to receive the new instructions that will help verify proper and safe pin insertion. New instructions can also be found at www.Safety.ShelterLogic.com. |
| Importers › Name | ShelterLogic Group, owner of RIO Brands, of Watertown, Connecticut |
| Retailers › Name | Blain's Farm & Fleet, Camping World, Costco, Lowe's and Tractor Supply Company stores nationwide and online at Amazon.com, CampingWorld.com, Costco.com, Lowes.com and Walmart.com and other websites from January 2020 through June 2022 for between $40 and $60. |
| Recall Date | 2022-06-30T00:00:00 |
| Description | This recall involves RIO-branded swinging hammock chairs. The folding chairs have a black or gray metal frame, a fabric seat and a backrest with a pillow. Some chairs have a drink holder. They were sold in gray, navy, blue, red and camouflage. RIO is printed below the pillow. Only chairs with warning tags on the back of the chair's backrest or armrest are included in this recall. |
| Recall Number | 22175 |
| Remedy Options › Option | New Instructions |
| Consumer Contact | ShelterLogic toll-free at 888-635-3359 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at RIOcare@shelterlogic.com, or online at Safety.ShelterLogic.com or rio.shelterlogic.com and click on Product Recalls at the top of the page for more information. |
| Last Publish Date | 2022-06-30T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought ShelterLogic Group Recalls RIO-Branded Swinging Hammock Chairs Due to Injury Hazard; New Instructions Provided?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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